Account Manager

Johns Manville

38d•Onsite

About The Position

Join a collaborative team driving pricing strategy, customer impact, and market success. Do you love the blend of analytics, cross-functional collaboration, and customer-facing work? As an Account Manager, you’ll be the go-to partner for pricing and job quotes across an assigned geographic region/market. You’ll work closely with Customer Service, Sales, Product Management, and Technical Service to deliver an exceptional experience—balancing revenue, margin, and market relevance while supporting strategic growth. The Account Manager is to be a part of a team consisting of customer service advocates and outside sales representatives for the Pacific Region. The Account Manager is responsible for providing accounts, sales support and pricing within the geographical region or market to ensure that sales, price, earnings and share objectives are achieved. The Account Manager is the first line of contact for price requests and job quotes and is responsible for the analysis and determination of price and quotes within their parameters and communicating with the appropriate stakeholders. In this role, you will work closely with product management for your assigned product group.

Requirements

Bachelor’s degree in Business, Finance or Marketing
3 years minimum working in customer service / customer facing role, account management and/or pricing/quoting role
Experience developing and maintaining relationships internally and externally
Experience working directly with customers via phone and face to face in both a proactive and reactive manner
Ability to successfully negotiate complex situations
Analytical skills with the ability to analyze and evaluate product lines, customers and markets
Ability to analyze pricing and margin information
Ability to work independently and in a team environment
Microsoft Office (Word, Excel (intermediate level), PowerPoint and Outlook
Ability to travel up to 15%

Nice To Haves

SAP experience
SalesForce.com experience
Results oriented with a strong sense of urgency
Solid interpersonal, verbal and written communication skills
Solid problem resolution skills

Responsibilities

Analyze customer price, quote and rebate requests to ensure competitive market pricing while maintaining market relevance, balancing revenue, price, margin and share
Manage and facilitate pricing and quoting decisions based on established price strategies
Process job quotes and communications for assigned territories
Obtain competitive information for feedback to sales, product management and price council
Partner with sales, customer service, product management and technical service to deliver the JM experience
Facilitate and manage cross functional meetings with transportation, operations, sales and customer service to ensure customer expectations are achieved for job site deliveries.
May be required to perform other related duties as assigned

Benefits

Johns Manville (JM) offers a wide range of benefits to employees. Some are subsidized by the company and others are fully employee-paid.
Health benefits include a choice of comprehensive medical plans, a dental plan, vision plan, wellness program and critical illness insurance.
JM sponsors a 401(k) plan which includes a sizeable company match.
JM offers paid vacation and also provides paid sick and parental leave for eligible employees.
Additionally, Johns Manville provides basic life Insurance, short-term and long-term disability coverage, an employee assistance program, and business travel accident coverage.
Supplemental life insurance and accidental death and dismemberment insurance are available as well.
The company also offers a variety of tax saving accounts; health spending account, traditional flexible spending account, and a dependent care spending account.
JM also offers a tuition reimbursement program for undergraduate and certain graduate programs.
Johns Manville supports employee growth with vast educational opportunities and a company-wide mentoring program. This program pairs employees and leaders to grow skills, build stronger internal networks and strengthen the company’s succession planning process.
Johns Manville also offers soft and hard skills training facilitated by internal and external presenters.
Our talent management team prioritizes the holistic growth of our workforce.