Account Manager

Heritage Environmental Services, LLC-posted about 2 months ago
Full-time • Mid Level
New Orleans, LA
1,001-5,000 employees
Waste Management and Remediation Services
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As an Account Manager you will be responsible for outside sales, new business development, and account management with assigned accounts / customers to support all business services for the organization in achieving its revenue and profitability goals. This role manages quality and consistency of product and service delivery, with travel up to 80% of the time.

  • Prioritizes health and safety by adhering to policies, processes, and maintaining safe practices at all times
  • Increases sales revenue and profit dollars by identifying potential new accounts and soliciting orders through personal sales calls to explain services and assess potential customer needs
  • Fosters sales relationships with target accounts
  • Increases sales revenue and profit dollars of existing accounts through regular contact with customers and continued communication regarding additional available services
  • Prepares, submits, and interprets periodic reports on activities, sales volume, and expenses
  • Attends and participates in sales meetings and training programs; represents company at trade shows, conventions, Chambers of Commerce, and professional associations
  • Stays abreast of major environmental regulatory changes and industry trends, as well as competitive conditions
  • Effectively adapts to CORE business and customer categorization
  • Manages Days Sales Outstanding (DSO) to <45 days
  • Coordinates with customers to profile, identify service timeframes, and ensure quality and customer satisfaction with the current offering(s); works to resolve any customer concerns
  • Negotiates pricing and contract requirements as needed
  • Completes annual sales revenue budget and identifies key customer initiatives
  • Manages and controls sales expenses and ensures the timely submission of business expenses
  • Maintains a comprehensive understanding of the company's service offerings for business lines offered to customers
  • Maintains the ability to travel up to 80%, with some overnight stays required
  • Takes on additional duties as assigned to support the team and organization
  • Bachelor's degree (required), with a focus in sales, business, marketing or science (preferred)
  • 3+ years of proven industry related sales experience (required) -OR-
  • In lieu of degree, 7+ years of proven industry related sales experience (required)
  • Quality communication skills for interacting with both internal and external customers
  • Proven sales competencies, with the ability to develop a working understanding of all Company services
  • Regular and predictable attendance to perform the functions and requirements of this role
  • Arcwood offers competitive pay and bonus incentives.
  • Benefits include choice of medical, dental, and vision plans, flexible spending or health savings accounts, employee and dependent life insurance, short and long-term disability, 401(k) savings plan with 7% company match, and tuition reimbursement.
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