Account Manager

DeluxeBurbank, CA
10h$65,000 - $75,000Onsite

About The Position

We’re searching for a fantastic communicator and process professional to support our elite customer services team in the US, supporting the world’s biggest films, from scripting through to theatrical release — and beyond. As our Cinema Account Manager , you’ll be a go-to person for your customer’s global theatrical releases, guiding each title through asset creation, technical production, and delivery pipelines. This isn’t just account management — it’s the service that launches films to silver screens across the world. You’ll be a trusted partner for clients, an orchestrator across teams, and a steady force that keeps complex workflows humming. If you love cinema, love solving puzzles, thrive in fast-paced environments, and know how to make things happen, this is your moment.

Requirements

  • A track record managing multi‑stakeholder projects with tight turnarounds.
  • Exceptional communication skills — you can zoom out for big-picture strategy and zoom in for precise detail.
  • A collaborative mindset and the relationship-building skills to align teams and clients effortlessly.
  • Experience in account management, project management, post-production, localization, or a customer facing position.

Nice To Haves

  • An understanding of end‑to‑end workflows, from script to screen is an advantage.

Responsibilities

  • Support the journey: As part of an elite team, you’ll support the full lifecycle of film titles — from scripting and localization through cinema mastering, theatrical delivery and licensing.
  • Be the connector: Unite Deluxe’s creative, technical, and operational teams to ensure clarity, cohesion, and momentum.
  • Communicate with confidence: Keep clients informed, supported, and delighted every step of the way.
  • Stay ahead of the curve: Spot roadblocks before they appear, and drive solutions that protect timelines and quality.
  • Keep systems sharp: Ensure that all project data, milestones, and updates are accurate and always up to date.
  • Champion excellence: Push for top-tier quality across subtitling, audio mixing, picture editing, mastering, QC and delivery.
  • Elevate the workflow: Identify opportunities to streamline processes and deliver a smoother, smarter operational experience.
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