Account Manager

Power & Telephone Supply Company•Pembroke Park, FL

2d•Onsite

About The Position

Key Responsibilities Achieve sales and gross profit goals within a defined territory and/or market by proactively seeking new business opportunities within existing customer base & new leads. Works closley with assigned, existing, and potential customers in a defined territory. Maintians customer relations & files (current quotes, correspondence, plans, problems, etc. and updates customer information in the computer system. Enter quotes and orders into the computer system while on the phone with the customer. Advises District Sales Managers (DSMs) of all pending quotations, bids, leads, competitive information, and sales possibilities. Establishes GP% to be used in bids, processes return authorizations, sends out correspondence & literature, and works back-order reports. Maintians close contact with the Purchasing Department (advises of low/high stock levels, competitive market prices, and vendor pricing discrepancies). Participates in vendor shows, in-house product training, association meetings, and P&T training. The additional Key Responsibilities below apply to Account Managers assigned to Power & Tel of Canada: Transmits a daily order sales summary to the National Sales Manager. Issues direct/drop shipments and POs when required. Daily entering and review of QSAs Daily activity reports to GM and ISM Assists in planning, designing & launching email promos Process VISA, Mastercard, debit card payments AR follow-up & calls to customers Product search e.g. substitutes, approx for specific applications Price negotiations POs for “Drop Ship” tickets

Requirements

Attention to detail, clear phone voice and excellent communication skills a must.
Customer/Employee relations using motivation and dipolmany in difficult situations
Flexible to change, general computer skills including Microsoft Office
Strong - problem solving, negotiation, organization, and selling skills
High School Diploma.
The successful candidate will have 1 to 2 years previous sales or Customer Service experience.
Drivers License

Nice To Haves

A college degree is preferred, but is not required.
Wholesale distribution experience is preferred, but is not required.

Responsibilities

Achieve sales and gross profit goals within a defined territory and/or market by proactively seeking new business opportunities within existing customer base & new leads.
Works closley with assigned, existing, and potential customers in a defined territory.
Maintains customer relations & files (current quotes, correspondence, plans, problems, etc. and updates customer information in the computer system.
Enters quotes and orders into the computer system while on the phone with the customer.
Advises District Sales Managers (DSMs) of all pending quotations, bids, leads, competitive information, and sales possibilities.
Establishes GP% to be used in bids, processes return authorizations, sends out correspondence & literature, and works back-order reports.
Maintains close contact with the Purchasing Department (advises of low/high stock levels, competitive market prices, and vendor pricing discrepancies).
Participates in vendor shows, in-house product training, association meetings, and P&T training.
Transmits a daily order sales summary to the National Sales Manager.
Issues direct/drop shipments and POs when required.
Daily entering and review of QSAs
Daily activity reports to GM and ISM
Assists in planning, designing & launching email promos
Process VISA, Mastercard, debit card payments
AR follow-up & calls to customers
Product search e.g. substitutes, approx for specific applications
Price negotiations
POs for “Drop Ship” tickets