Account Manager

Ralliant • Nashville, TN

32d

About The Position

Customer Relationship Management: Develop and maintain long-term relationships with key customers, ensuring their needs are met and expectations exceeded. Strategic Account Planning: Create and implement comprehensive key account management plans that align with Tek's objectives and drive revenue growth. Sales and Business Development: Identify new business opportunities within existing accounts and actively pursue new customer acquisitions across target sectors. Technical Consultation: Provide expert advice on our solutions, helping customers to understand their benefits and value within the customers' portfolio, systems, and applications. Market Analysis: Conduct thorough market research and analysis to stay up-to-date with customer needs, industry trends, competitor activities, and emerging technologies. Collaboration: Work closely with extended team, including direct sales, distributor partners, product line, marketing, and customer support, to ensure seamless customer engagement with Tek's solutions and services. Reporting and Documentation: Prepare detailed reports and presentations on account performance, sales forecasts, and market insights for team and senior management.

Requirements

• Bachelor's degree in Engineering, or a related field
• Proven track record of success in technical key account management within technology-driven industries
• Strong understanding of electronic systems and testing methodologies
• Ability to communicate complex technical concepts to non-technical stakeholders
• Demonstrated ability of achieving sales targets and driving business growth
• Excellent negotiation and closing skills
• Exceptional verbal and written communication skills
• Ability to build rapport and foster long-term relationships with customers
• Strong analytical and problem-solving capabilities
• Experience with data analysis and reporting tools
• Willingness to travel at least 50% of time to meet with customers and attend industry events

Responsibilities

• Develop and maintain long-term relationships with key customers
• Create and implement comprehensive key account management plans
• Identify new business opportunities within existing accounts
• Actively pursue new customer acquisitions across target sectors
• Provide expert advice on our solutions
• Conduct thorough market research and analysis
• Work closely with extended team to ensure seamless customer engagement with Tek's solutions and services
• Prepare detailed reports and presentations on account performance, sales forecasts, and market insights for team and senior management

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees