Account Manager

DigniFi

8d•$55,000•Remote

About The Position

We are looking for an Account Manager who will seek new business opportunities by contacting and developing relationships with potential customers. Ultimately, you will boost sales and contribute to our long-term business growth. To be successful in this role, you should have previous experience developing leads from marketing campaigns and meeting sales quotas. You will use your communication skills to cultivate strong relationships with customers, from first contact until you close the deal. You will also ensure proper after-sales service. If you are motivated and results-driven, and enjoy working in a team environment, we’d like to meet you.

Requirements

Proven work experience as an Account Manager, Inside Sales Manager, Sales Account Executive or equivalent experience.
Experience in automotive industry.
Excellent communication and interpersonal skills with a customer-focused mindset.
Strong organizational skills and attention to detail.
Ability to multitask and prioritize in a fast-paced environment.
Proficiency in Salesforce and Microsoft Office Suite.
Ability to work independently and manage tasks with minimal supervision
Familiarity with sales processes and strategies.

Responsibilities

Collaborate closely with the District Sales Manager to develop sales opportunities within the assigned market.
Assist in preparing sales presentations, proposals, and contracts.
Lead account growth strategy and provide regular updates to the District Sales Manager.
Conduct research on market trends, competitors, and customer needs to provide insights to create new sales initiatives.
Launch new stores, engaging all stakeholders and training all staff.
Serve as the primary point of contact between the company and assigned accounts, building strong relationships with key stakeholders to ensure a positive and productive relationship.
Proactively address client inquiries, concerns, and requests promptly to ensure exceptional service and satisfaction.
Conduct regular check-ins and meetings with accounts to assess satisfaction and identify opportunities for improvement and growth.
Develop and execute strategies to achieve or exceed assigned revenue growth and retention targets.
Ensure timely contract delivery and resolution of any logistical issues.
Maintain accurate account records in Salesforce, including customer information, communications, and sales activity.
Monitor and track key account metrics, such as GMV growth.
Use data-driven insights to identify trends and recommend actionable solutions.
Act as a liaison between customers and internal departments (e.g., merchant support, finance, and customer service) to ensure smooth account management.
Support the District Sales Manager with administrative tasks, reporting, and follow-ups.
Participate in team meetings to share account updates and contribute to strategic planning.