Account Manager

Westair Gases and Equipment, Inc. • Milpitas, CA

just now

About The Position

The Account Manager is responsible for developing long-term relationships with assigned customers’ portfolios and connecting with key business executives within the territory. The Account Manager acts as a liaison between customers and cross-functional internal teams, working jointly to ensure timely and successful delivery of our solutions according to customer needs.

Requirements

• Bachelor’s degree or equivalent experience preferred
• 3+ years of B2B sales and sales management experience
• A demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
• A “Hunters” mentality with an ability to find qualified opportunities with substantial top-line revenue and gross profit
• Ability to effectively organize, prioritize, multi-task, and manage time.
• Successful track record of managing a sales territory
• Excellent listening and interpersonal communication skills to identify critical core
• Excellent leadership, verbal and written communication skills
• Strong persuasion, negotiation, and customer presentation skills
• Valid driver’s license
• Solid computer skills and using Microsoft Office Products, including Word, Excel

Nice To Haves

• Industrial Gas industry experience a plus

Responsibilities

• Operate as the lead point of contact for any matters specific to your customers.
• Build and maintain strong, long-lasting customer relationships
• Improves the profitability of existing accounts by fully understanding value propositions
• Supports and implements marketing plans, promotions, and new product launches
• Secures long-term relationships by negotiating product supply agreements
• Accountable for providing complete and accurate account set-up and pricing data
• Develop a trusted advisor relationship with key customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Knowledge of gases, including pure gases, gas blends, hydrocarbon blends, reactive gas blends, industrial cylinder gases, bulk atmospheric gases, and hardgoods
• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Responsible for gross profit improvement and securing new business
• Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
• Actively review and manage existing customer Accounts Receivable balances to help minimize working capital investment and financial risk
• Assist with high-severity requests or issue escalations as needed
• Contacts existing accounts and make cold calls to potential targets

Benefits

• Comprehensive benefits package, including medical, dental, vision, and life, 401k match
• Professional development opportunities and ongoing training
• Healthy work/life balance and a collaborative and inclusive company culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level