Account Manager 3rd Party Logisitics- Remote

US FoodsRosemont, IL
$50,000 - $80,000Remote

About The Position

We’re excited about your interest in pursuing the next step in your career with US Foods! Your continuous growth and development is critical to our success. US Foods is committed to working with and providing reasonable accommodation to individuals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at 855-873-2468. You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days. https://www.usfoods.com/careers/job-application-accomodation.html NOTE: Before you begin your internal job search, please review the criteria you will need to start the process. The Account Manager will source, secure, and manage the transportation needs for new and existing Gampac customers. This includes daily conversations about freight lanes, rates, and solutions Gampac has to offer. Consistently adding new customers, growing current accounts and current account modes of transportation is an essential function of Account Managers. This position is remote which means the work can be completed from anywhere in the United States except Hawaii or United States Territories.

Requirements

  • Minimum of one (1) year of brokerage experience
  • Basic understanding of brokerage operations and geographic freight markets
  • BA or BS degree or equivalent experience

Nice To Haves

  • Basic understanding of brokerage operations and geographic freight markets
  • Prior demonstration of effective negotiation skills
  • Existing customer and/or carrier base is a plus
  • Ability to work in a fast-paced team environment and possess independent work desires
  • Detail-oriented and able to meet scheduled activity deadlines.
  • Positive, influential communication skills
  • Punctuality and a good work ethic are critical.
  • Knowledge of Microsoft Office (Excel, Word, etc)
  • Excellent customer service skills including the ability to effectively serve our customer’s needs.

Responsibilities

  • Sourcing and securing freight, carriers, and customers utilizing creative methods including but not limited to: Internet searches (DAT, Internet Truck stop), Past Contacts, Website leads, and Business Development leads
  • Creatively find new solutions for customers
  • Develop opportunities from the Business Development Team
  • Account management and growth of smaller assigned accounts by sourcing and securing opportunities from within each account. As primary contact for your customers, you will be responsible for managing the relationship between the customer and Gampac.
  • Ensure accurate data capture, data integrity and system entry in all customer related functions.
  • Effectively utilize data and problem-solving skills to proactively resolve customer issues.
  • Create new customer account opportunities from prospecting to generating leads.
  • Lead Associates including scheduling, time tracking, performance feedback, and training.
  • Monitor current loads and proactively identify, communicate and resolve issues for customers.
  • Support A/R in collections of past due invoices for your customers.
  • Other duties as assigned.

Benefits

  • health insurance
  • pre-tax spending accounts
  • retirement benefits
  • paid time off
  • short-term and long-term disability
  • employee stock purchase plan
  • and life insurance
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