Account Manager

TLDR

55d•$145 - $163•Remote

About The Position

We’re looking for a strategic, revenue-minded Account Manager who can own post-sale client relationships across a book of 70+ active accounts. You’ll ensure flawless campaign delivery, deepen client partnerships, and identify new opportunities for growth. This role is a mix of relationship management, strategic consulting, and data-driven performance analysis. In this role, you will: Own post-sale client relationships, ensuring satisfaction, retention, and growth. Lead client onboarding, campaign management, and delivery in collaboration with Ad Ops. Proactively identify renewal and upsell opportunities across your account base. Analyze campaign performance, communicate insights, and deliver actionable recommendations. Partner closely with Sales, Ops, and Ad Ops to streamline handoffs and improve execution. Maintain accurate forecasting, pipeline, and account health data in HubSpot. Prioritize your book of business by potential, ensuring the right level of service across accounts. Surface process improvements and client insights to help shape TLDR’s product and sales strategy.

Requirements

3+ years of Account Management or Client Success experience in digital media, advertising, or newsletters.
Proven track record of owning renewals, upsells, and revenue targets.
Strong understanding of campaign metrics, reporting, and optimization.
Proficient in CRM tools (HubSpot or equivalent) and revenue forecasting.
Exceptional communication and relationship management skills.
Comfortable managing a large, diverse book of business.
Collaborative, organized, and confident working autonomously.

Nice To Haves

You’ve managed advertising or sponsorship campaigns end-to-end.
You balance empathy with commercial instincts — both client-first and performance-driven.
You thrive in high-growth, fast-moving environments with evolving processes.
You think like a partner, not a vendor — and can speak the language of tech and media.
You’re naturally curious, proactive, and driven to make things better.

Responsibilities

Own post-sale client relationships, ensuring satisfaction, retention, and growth.
Lead client onboarding, campaign management, and delivery in collaboration with Ad Ops.
Proactively identify renewal and upsell opportunities across your account base.
Analyze campaign performance, communicate insights, and deliver actionable recommendations.
Partner closely with Sales, Ops, and Ad Ops to streamline handoffs and improve execution.
Maintain accurate forecasting, pipeline, and account health data in HubSpot.
Prioritize your book of business by potential, ensuring the right level of service across accounts.
Surface process improvements and client insights to help shape TLDR’s product and sales strategy.