Account Manager

Wallenius Wilhelmsen • Savannah, GA

8d • Hybrid

About The Position

The Customer Growth team is seeking an Account Manager to support our High & Heavy customers, including global OEMs and dealer groups. In this role, you’ll manage strategic accounts across end-to-end logistics and shipping services, delivering integrated solutions spanning ocean transportation, inland logistics, EPCs, and CPCs.
You’ll drive commercial growth by developing and executing account plans, identifying new business opportunities, leading tenders and pricing negotiations, and ensuring seamless onboarding. Acting as the voice of the customer, you’ll collaborate closely with operations and product teams to enhance customer experience, improve performance, and achieve growth and satisfaction targets.
This role is a hybrid position based out of either our Brunswick or Savannah, GA office locations.
Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Requirements

• Bachelor’s degree in Business, Engineering, Supply Chain, Logistics, or related field
• 3–5 years’ experience in sales or operations within logistics, freight forwarding, warehousing, or OEM/equipment industries
• Proven ability to build and grow client relationships
• Strong consultative selling, upselling, and negotiation skills
• Experience closing deals, negotiating contracts, and driving profitable growth
• Solid understanding of end-to-end logistics and supply chain processes
• Familiar with TMS/WMS platforms, CRM tools, and dashboards
• Strong analytical skills to assess costs, margins, and KPIs for strategic decision-making
• Customer-centric: create value through proactive solutions
• Commercially minded: understand business drivers and profitability
• Resilient and adaptable: thrive in fast-paced, changing environments
• Energetic, ambitious, and ready to have fun while driving results

Responsibilities

• Own commercial account management across logistics and shipping services
• Develop and execute account plans aligned to volume growth, profitability, and strategic objectives
• Identify and drive new business opportunities across Equipment Processing Centers, Container Processing Centers, and Ocean services
• Lead tenders, pricing negotiations, and new program implementations
• Act as the voice of the customer, translating insights into actionable internal improvements
• Conduct competitive analysis to support account strategy
• Drive initiative to improve customer experience, contribute to CSI, and performance targets
• Oversee contract implementation, onboarding, and forecasting in coordination with internal teams
• Ensure strong communication and alignment across commercial, operational, and product stakeholders

Benefits

• Choose from a range of low-cost health insurance options to support your well-being including medical, dental and vision after 30 days of employment
• Secure your financial future with an industry-leading company-matching 401(k) plan
• Company paid life insurance, short-term and long-term disability
• Explore career development with access to on-the-job training
• Access to exclusive discounts on attractions, automotive, travel and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees