Account Manager

About the position

The Account Manager will build strong relationships with key internal and external stakeholders and grow the Great Lakes territory revenue of the Standards business with a primary focus in the Reference Materials and Analytical Standards product lines.

Responsibilities

• Own all assigned Commercial accounts and Strategic site-level locations (e.g., regional labs for multinationals), representing the entire LGC Standards portfolio across all end-markets (Pharma, Biotech, Environmental, etc.) to build new and maintain existing account relationships.
• Identify and close new opportunities attained from either prospecting as self-generated leads or from marketing as marketing-qualified leads.
• Involve additional LGC Standard’s team members and resources (e.g., end market sales managers, quoting specialists, etc.) on an as-needed basis to best service customer needs and to achieve the highest level of customer experience.
• For relevant sites at specific strategic accounts, collaborate with the Sr. Director, Strategic Accounts, to conduct planning and customer reviews.
• Use LGC’s sales tools to manage prospects, existing accounts, new opportunities, the active pipeline and relevant sales forecasts in an accurate and timely manner.
• Develop an in-depth understanding of key LGC products and their applications.
• Meet and exceed assigned sales targets for LGC Standards.
• Actively engage with customers (e.g., email, phone calls, in-person visits, etc.) to qualify leads, convert prospects, follow-up on quotations and drive new sales and accordingly maintain CRMs with up-to-date customer information.
• Increase awareness of the LGC Standards brand by organizing and attending exhibitions, seminars and other events.

Requirements

• B.S. in chemistry, physics, biochemistry, biology, or equivalent.
• 5+ years’ experience in selling technical products used in research laboratories: Prior successful key account management experience dealing with central procurement is preferred.
• Able to read and interpret documents such as RFQs, contracts, operating and maintenance instructions and procedure manuals.
• Experience with customer relationship management platforms such as Sales Force and Desk.
• Expertise in Microsoft Office products is a plus.
• Outstanding commercial awareness and planning abilities.
• Proven track record of meeting and exceeding sales targets.
• Fluency in English essential with additional languages an advantage.
• Willing to travel up to 40% within the designated territory as required.