About the position
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. At Adyen, the Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you'll manage relationships with innovative international merchants, covering multiple industries and channels. You'll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy. You'll become an expert in the global payments landscape and level up your skills through our AM Academy.
Responsibilities
- Work closely with your team and collaborate on many different accounts, as well as working individually with your own strategic merchants.
- Build trust with our merchants, to minimize churn and develop strong partnerships with your contacts.
- Proactively spot opportunity and drive commercial discussions with our merchants, to help grow their accounts and meet financial targets.
- Prioritize and manage short and long term projects with varying timelines across multiple accounts, leveraging internal support teams where relevant.
- Serve as a feedback loop for your customers internally, and leverage your network to help improve our product and merchant experience.
Requirements
- 2-3 years of experience in a client-facing, commercial role, like account management, consulting, or in the payments industry from a merchant side.
- Full professional written and verbal proficiency in French and English.
- Some domestic and international travel is required.
Nice-to-haves
- Experience in complex enterprise software, technical infrastructure or financial services.
Benefits
- Hybrid workplace with value in-person collaboration.
- Opportunities for professional growth and development.
