Account Manager
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About The Position
This is a full-time, direct placement role at GHC Mechanical. GHC Mechanical is a Chicago-based commercial and industrial mechanical contractor that specializes in HVAC Design & Installation, Digital Controls, and Preventative Maintenance Solutions. We are looking for an experienced Account Manager to help us retain and grow our quickly expanding customer base! Your mission will be to deliver a breathtaking experience, and create fanatical followers who couldn’t imagine doing business with anyone else. This position is essential in achieving our goal and is the primary point-of-contact to our clients. Once a sales rep has closed the business, the Account Manager is responsible for developing, nurturing, and growing relationships with a full portfolio of existing clients, responsible for maintaining client satisfaction, contract renewals, client retention, issue resolution, and cross-functional team communication and collaboration. The ideal candidate will be passionate about customer service, teamwork, quality, and continuous improvement. They will have a high level of integrity and will be willing to learn and modify their approach to meet the needs of our clients. They will take ownership in results and possess a positive outlook, mindset, attitude, initiative, high stress tolerance, and a drive to succeed…GRIT!
