Account Manager

Brightview • Stuart, FL

404d

About The Position

The Account Manager at BrightView serves as the primary contact for clients, focusing on building long-term relationships that enhance client satisfaction and retention. This role involves overseeing field operations and supervising a Production Manager to ensure high-quality service delivery.

Requirements

• 1 year minimum of supervisory experience in the landscape or service industry
• An associate's degree in a business-related field or equivalent experience
• A minimum of 3 years of prior customer service, management, and leadership experience within an organization, the landscaping industry or local marketplace

Nice To Haves

• The ability to coach and develop teams

Responsibilities

• Develop and maintain long-term relationships with clients
• Perform site walkthroughs with clients to ensure quality and service expectations are met
• Facilitate the resolution of client concerns to ensure renewal
• Proactively present site enhancement ideas to clients
• Generate referrals from existing clients and pass them to the Business Developer
• Develop accurate estimates for new and existing clients, maintaining acceptable gross margins that support the branch's financial goals
• Assist in overall leadership of the branch
• Maintain satisfactory accounts receivable levels
• Coordinate with the Branch Administrator to ensure branch databases contain up-to-date client information

Benefits

• Paid time off
• Health and wellness coverage
• 401k savings plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Associate degree