Account Manager - Worker's Comp

Sheakley Group•Blue Ash, OH

8d•Hybrid

About The Position

The Account Manager is the primary contact for the Workers' Compensation client base, oversees claims and rate activity, helps employers develop a customized plan of action, advises employers on all alternative rating programs and administers both virtual and on-site client visits, typically within the State of Ohio. We offer employees a range of perks including but not limited to: Competitive Pay Health, dental, vision, and life insurance Additional insurance options: Critical Illness, Long Term, Short Term Disability, Accidental Death and Dismemberment, Employee Assistance Program, Legal Shield 401(k) savings plan with match after 1 year Continuous professional training and development 8 Paid Holidays Paid time off for Birthday and Work Anniversary Paid Vacation and PTO Employee focused culture with appreciation events all year Remote work with some travel required

Requirements

Ability to handle sensitive information and maintain a high level of confidentiality
Outgoing personality, self-motivated and self-disciplined
Proficient in Microsoft Office (Word, Outlook, Excel)
Strong mathematical skills
Ability to type 40 WPM
Proficient with 10 key
Excellent customer service and telephone skills
Organized, attention to detail, flexibility and strong ability to multi-task
Ability to work in a fast paced environment individually or as a team
Problem-solving skills
Effectively work with others to build consensus and rapport
Valid Driver's License
Knowledge and skills at a level normally acquired through the completion of a High School education or equivalent experience.
Ability to sit for prolonged periods of time
Ability to lift and move 25 lbs.
Ability to travel

Nice To Haves

Preferably 2 years of claims management experience

Responsibilities

Solid knowledge of Workers' Compensation Claims and Rate Management including all alternative rating programs offered by the Ohio BWC
Able to meet deadlines, work independently as well as in a team environment
Demonstrate effective business communication skills
Maintaining system notes and diaries
Assistance with client retention and enrollment process

Benefits

Competitive Pay
Health, dental, vision, and life insurance
Additional insurance options: Critical Illness, Long Term, Short Term Disability, Accidental Death and Dismemberment, Employee Assistance Program, Legal Shield
401(k) savings plan with match after 1 year
Continuous professional training and development
8 Paid Holidays
Paid time off for Birthday and Work Anniversary
Paid Vacation and PTO
Employee focused culture with appreciation events all year
Remote work with some travel required