Account Manager (Upstream Chemicals) - Odessa, TX

Baker Hughes

4d

About The Position

Are you passionate about building strong customer relationships and delivering value‑driven chemical solutions?
Do you enjoy partnering with field teams and clients to drive performance, service quality, and growth?
Partnering with the best
Baker Hughes is recognized as a global energy technology company serving the oil and gas sector across more than 120 countries. Our teams deliver advanced chemical, mechanical, and digital solutions that support hydrocarbon production, transportation, and integrity management. We work closely with customers to solve complex upstream challenges, improve process efficiency, mitigate risk, and deliver measurable value across the energy lifecycle.
Fueling your passion
As an Account Manager for Upstream Chemicals, you are demonstrating strong commercial acumen, technical understanding, and customer‑management skills. You are overseeing field specialists, managing key accounts, and ensuring service excellence across all assigned locations. You are identifying value‑creation opportunities, supporting indirect upselling, and communicating results to customers. You are developing operational plans, driving continuous improvements, and collaborating with leaders across the business to execute priorities. You are working within established contracts and frameworks while maintaining flexibility to adapt to customer needs.

Requirements

• Have experience in Account Management, preferably in Upstream Chemicals or Oil & Gas operations
• Have the ability to manage customer relationships and communicate value effectively
• Have experience working with field operations or technical service teams
• Have strong skills in planning, problem‑solving, and process improvement
• Have the ability to collaborate with senior stakeholders across functions
• Have a customer‑focused mindset with strong communication and presentation skills
• Have the ability to work independently while managing multiple priorities

Responsibilities

• Managing customer accounts and delivering exceptional service quality
• Overseeing Field Specialists assigned to the account and supporting their operational activities
• Driving indirect upselling by identifying opportunities within existing accounts
• Communicating value creation, performance metrics, and service outcomes to customers
• Developing and executing an operational year plan for assigned accounts or geographic areas
• Recommending improvements to products, processes, and procedures
• Contributing to planning within a larger business unit
• Collaborating with senior‑level stakeholders across business, SPB, and EB levels
• Specifying customer needs, defining project approaches, and presenting findings
• Implementing updated processes and procedures provided by other functions
• Operating within predefined contracts and frameworks, with some latitude to adapt based on customer requirements
• Managing a portfolio of diverse clients within a region

Benefits

• Contemporary work‑life balance policies and wellbeing programs
• Comprehensive private medical care options
• Safety‑net programs including life insurance and disability benefits
• Tailored financial and savings programs
• Additional elected or voluntary benefits
• You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.
• This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed