Account Manager (Upstream Chemicals) - Odessa, TX

Baker Hughes • Odessa, TX

11d

About The Position

Are you passionate about building strong customer relationships and delivering value‑driven chemical solutions? Do you enjoy partnering with field teams and clients to drive performance, service quality, and growth? Partnering with the best Baker Hughes is recognized as a global energy technology company serving the oil and gas sector across more than 120 countries. Our teams deliver advanced chemical, mechanical, and digital solutions that support hydrocarbon production, transportation, and integrity management. We work closely with customers to solve complex upstream challenges, improve process efficiency, mitigate risk, and deliver measurable value across the energy lifecycle. Fueling your passion As an Account Manager for Upstream Chemicals, you are demonstrating strong commercial acumen, technical understanding, and customer‑management skills. You are overseeing field specialists, managing key accounts, and ensuring service excellence across all assigned locations. You are identifying value‑creation opportunities, supporting indirect upselling, and communicating results to customers. You are developing operational plans, driving continuous improvements, and collaborating with leaders across the business to execute priorities. You are working within established contracts and frameworks while maintaining flexibility to adapt to customer needs. As an Account Manager (Upstream Chemicals), you are being responsible for: Managing customer accounts and delivering exceptional service quality Overseeing Field Specialists assigned to the account and supporting their operational activities Driving indirect upselling by identifying opportunities within existing accounts Communicating value creation, performance metrics, and service outcomes to customers Developing and executing an operational year plan for assigned accounts or geographic areas Recommending improvements to products, processes, and procedures Contributing to planning within a larger business unit Collaborating with senior‑level stakeholders across business, SPB, and EB levels Specifying customer needs, defining project approaches, and presenting findings Implementing updated processes and procedures provided by other functions Operating within predefined contracts and frameworks, with some latitude to adapt based on customer requirements Managing a portfolio of diverse clients within a region To be successful in this role you will: Have experience in Account Management, preferably in Upstream Chemicals or Oil & Gas operations Have the ability to manage customer relationships and communicate value effectively Have experience working with field operations or technical service teams Have strong skills in planning, problem‑solving, and process improvement Have the ability to collaborate with senior stakeholders across functions Have a customer‑focused mindset with strong communication and presentation skills Have the ability to work independently while managing multiple priorities Working with us Our people are the heart of what we do at Baker Hughes. We know we are better when all of our people are supported, engaged, and able to bring their whole authentic selves to work. We invest in the well‑being of our workforce, offer learning and development opportunities, and empower leaders at all levels to bring out the best in each other. Working for you Our innovations have shaped the energy industry for more than a century. To continue moving forward, we invest in those who drive our progress. When you join us, you can expect: Contemporary work‑life balance policies and wellbeing programs Comprehensive private medical care options Safety‑net programs including life insurance and disability benefits Tailored financial and savings programs Additional elected or voluntary benefits You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans. This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies. The Baker Hughes internal title for this role is: Services Team leader - Product Line Scheduling & Competency At Baker Hughes, we are transforming the future of energy. With operations in over 120 countries, we are developing and deploying industry-leading technologies and services to take energy forward. For more than a century, our inventions have revolutionized energy. Today, we are bringing our expertise to make oil and gas safer, cleaner, and more efficient. Our people are the trusted experts, relied on to solve customer challenges big and small. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other. We believe in creating an environment of diversity and inclusion, without bias. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We're makers, inventors, and leaders who aren't afraid of the tough challenges. We believe pushing boundaries will help to lead the way for a new energy future.

Requirements

• Have experience in Account Management, preferably in Upstream Chemicals or Oil & Gas operations
• Have the ability to manage customer relationships and communicate value effectively
• Have experience working with field operations or technical service teams
• Have strong skills in planning, problem‑solving, and process improvement
• Have the ability to collaborate with senior stakeholders across functions
• Have a customer‑focused mindset with strong communication and presentation skills
• Have the ability to work independently while managing multiple priorities

Responsibilities

• Managing customer accounts and delivering exceptional service quality
• Overseeing Field Specialists assigned to the account and supporting their operational activities
• Driving indirect upselling by identifying opportunities within existing accounts
• Communicating value creation, performance metrics, and service outcomes to customers
• Developing and executing an operational year plan for assigned accounts or geographic areas
• Recommending improvements to products, processes, and procedures
• Contributing to planning within a larger business unit
• Collaborating with senior‑level stakeholders across business, SPB, and EB levels
• Specifying customer needs, defining project approaches, and presenting findings
• Implementing updated processes and procedures provided by other functions
• Operating within predefined contracts and frameworks, with some latitude to adapt based on customer requirements
• Managing a portfolio of diverse clients within a region

Benefits

• Contemporary work‑life balance policies and wellbeing programs
• Comprehensive private medical care options
• Safety‑net programs including life insurance and disability benefits
• Tailored financial and savings programs
• Additional elected or voluntary benefits
• You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k).
• You will have a choice of coverage options that best suit your needs.
• Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.
• This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed