Account Manager - Transportation

Americhem • Cuyahoga Falls, OH

2d

About The Position

Americhem is a globally recognized designer and manufacturer of custom color masterbatch, functional additives, engineered compounds and performance technologies. Our business is built around delivering Performance, Solutions and Trust through close collaboration with customers seeking to optimize their polymer products. All of our products are backed by complete technical support that ensures quality, reliability, and value.

We are seeking a dynamic Account Manager – Transportation who will support revenue growth by managing customer accounts and driving sales within the organization. This role builds strong customer relationships through consistent engagement, proactive communication, and effective collaboration with internal teams. The Account Manager plays a key role in customer retention, satisfaction, and identifying new opportunities to meet evolving customer needs. The Account Manager will be responsible for meeting their volume growth targets, appropriate pricing actions, on time payment and other key commercial metrics.

Requirements

• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• 5+ years of experience in account management, inside sales, or customer service—preferably in a B2B or manufacturing environment. Experience with CRM tools and managing a high volume of accounts is preferred.
• Proven experience in masterbatch and polymer compounding processes, including formulation, processing, and performance optimization.
• Demonstrated experience supporting the automotive industry, with knowledge of OEM/Tier supplier requirements, specifications, and quality standards.

Nice To Haves

• Clear and professional communicator.
• Strong relationship-builder with a customer-first mindset.
• Organized, detail-oriented, and self-motivated.
• Adaptable and calm in a high-volume, fast-paced environment.
• Team player who thrives in cross-functional collaboration.

Responsibilities

• Engage customers via in person visits, phone, email, and virtual meetings to maintain active relationships.
• Develop "high, wide and deep" relationships with customers
• Meet commercial KPIs not limited to volume growth, pricing actions, and on time payments.
• Build trust and rapport to drive long-term retention and satisfaction.
• Recommend solutions and product options based on customer needs and feedback.
• Collaborate with sales and marketing teams to follow up on leads and campaigns.
• Support account activities, manage CRM data, and ensure timely responses to inquiries.
• Identify sales opportunities through day-to-day interactions.
• Coordinate with internal stakeholders to resolve issues and enhance customer experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees