Account Manager Trainee

CENTURY FIRE PROTECTION LLC • Duluth, GA

1d

About The Position

Responsible for establishing relationships with customers, responding to service requests, and providing support to Account Managers.

Requirements

• Bachelors degree and one to two years related experience and/or training; or equivalent combination of education and experience.
• Microsoft Office to include Word, Excel; Microsoft Dynamics 365 preferred.

Nice To Haves

• Microsoft Dynamics 365 preferred

Responsibilities

• Begin to establish post-sales relationships with customers.
• Follow up with customers on completed inspections and inquire about need for additional services.
• Assist superintendents with setting up work orders.
• Respond to customer service requests by phone or email.
• Answer incoming calls and direct to correct party.
• Assist account manager with day-to-day tasks.
• Provide assistance to office administrator with daily administrative tasks.

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts
• Voluntary Life Insurance
• Short-term & Long-term Disability
• Paid Time Off
• Paid Holidays
• 401(K) with Company Match
• Employee Assistance Program
• Employee Relief Fund
• Supplemental Insurance including Critical Illness, Hospitalization & Accident

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level