Account Manager Telesales

Interstate Batteries•Urbandale, IA

About The Position

Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us! Purpose of Job: Develop relationships with customers to sell determine needs fact find recommend give best top-notch customer care over the phone possible Provide quotes Manage accounts for the All Battery Centers Prospect and sell to new accounts Service all commercial account battery needs and issues with a friendly attitude and competitive prices Job Components: 70% - make telesales calls every day, get new accounts and sell as much as possible. Achieve 220 minutes + on telephone. 15% - quotes, paperwork (including adding and running numbers and reports). 15% - entering orders. Achieve quality goals set by Sales department. Strategizing with store managers on game plans for reaching sales goals. Utilizing “Hot Buttons” to further develop customer relationships. Run cash accounts. Develop and maintain cooperative, professional relationships with customers, store managers, co-workers and supervisory staff Demonstrate flexibility in adjusting to periodic changes in customer assignments and in achieving departmental goals

Requirements

People skills-ability to communicate, work and deal with all personalities
Sales skills or ability to develop sales skills
Computer and typing experience very helpful
Common sense
Positive attitude
Prior computer knowledge (typing skills)
Dependable
Ability to articulate clearly
Able to successfully complete battery training provided by Interstate
High school diploma or equivalent
Ability to sit at a computer and talk on the phone for long periods of time
Ability to multi-task
Ability to occasionally lift up to 25 pounds, i.e. lifting boxes of computer paper

Nice To Haves

1 year prior telesales experience highly desired

Responsibilities

Develop relationships with customers to sell
Determine needs
Fact find
Recommend
Give best top-notch customer care over the phone possible
Provide quotes
Manage accounts for the All Battery Centers
Prospect and sell to new accounts
Service all commercial account battery needs and issues with a friendly attitude and competitive prices
Make telesales calls every day, get new accounts and sell as much as possible
Achieve 220 minutes + on telephone
Quotes, paperwork (including adding and running numbers and reports)
Entering orders
Achieve quality goals set by Sales department
Strategizing with store managers on game plans for reaching sales goals
Utilizing “Hot Buttons” to further develop customer relationships
Run cash accounts
Develop and maintain cooperative, professional relationships with customers, store managers, co-workers and supervisory staff
Demonstrate flexibility in adjusting to periodic changes in customer assignments and in achieving departmental goals
Meet monthly budget goals
Be a team player
Ability to interact well with all personality types
Track orders and dollar amount of orders
Meet and surpass monthly goals
Manage database and accounts over 60 to 90 days