Account Manager/Superintendent

BrightView Landscapes, LLC•Newbury Park, CA

60d

About The Position

At BrightView, the best teams are created and maintained here. If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest. We're looking for an Account Manager. Can you picture yourself here? Here's what you'd do: The Account Manager is the primary contact for clients. The Account Manager builds long-term relationships that foster client satisfaction, retention, and ancillary sales. This role is responsible for overseeing field operations for Turf Conversions.

Requirements

Associate degree in construction management or similar business-related field or equivalent experience.
Minimum of 3 years of prior construction, management, and leadership experience with an organization in the landscaping industry or local marketplace.
Effective written and verbal communication skills.

Nice To Haves

Bilingual Spanish highly preferred
Ability to coach, develop and foster a teamwork environment.

Responsibilities

Coaching, evaluating and training staff and field workers in the performance of landscape turf conversion services
Completing and Inspecting all field work; analyzing and resolving problems
Managing labor force & subcontractors to ensure labor budgets are on track and work is completed per deadlines
Maintaining accurate daily and weekly Foremen and Superintendent activity logs; updating production tracking reports and generating other related reports as needed
Dispatching of labor and equipment to job sites
Managing equipment utilization on projects, equipment storage and maintenance
Ensuring that all construction services are delivered according to contract specifications & drawings, are within budget and on schedule
Meeting and exceeding the expectations and requirements of external and internal customers - working with staff to ensure same
Working collaboratively with others; fostering a positive "people oriented" environment
Evaluating employee safety data and promoting safe work practices or conditions; r ensuring employees attend weekly safety meetings
Develop and maintain a schedule to perform "site walkthroughs" during formal meetings with customers to ensure quality and service expectations are met
Lead and facilitate the resolution of client issues or concerns as needed
Ensure renewals of each account within the assigned client portfolio
Proactively listen to potential site enhancement needs of existing clients
Communicate regularly with the Director of Operations to ensure client needs and expectations are consistently met or exceeded
Coordinate consistent and timely site visits with Director of Operations to review site quality and to ensure that client expectations are met
Support the efforts for hiring, training and coaching the field crews that support the assigned portfolio
Promote compliance of all safety regulations and policies