Account Manager - Specialty Risk (Travel & Renters Insurance)

AmTrust Financial Services, Inc.

2d•$110,000 - $130,000•Hybrid

About The Position

We are seeking an experienced and dynamic Account Manager to join our Specialty Risk team, focusing on travel and renters insurance. This role is ideal for an energetic professional with a proven track record in managing client relationships, identifying risk exposures, and delivering tailored insurance solutions within the specialty lines marketplace. This role will require a hybrid work schedule in any of our US AmTrust Offices.

Requirements

Bachelor’s degree in Business, Insurance, Risk Management, or a related field preferred.
Experience in account management within the insurance industry, with a focus on travel and/or renters insurance strongly preferred.
Solid understanding of specialty risk products and insurance market dynamics.
Demonstrated ability to build and sustain client relationships at multiple organizational levels.
Strong negotiation, presentation, and analytical skills.
Excellent organizational abilities and attention to detail.
Proficiency with CRM and insurance management software.
Insurance licenses as required by jurisdiction (preferred if already held).
Client-focused, with a commitment to excellence in service and communication.
Proactive, self-motivated, and adaptable to changing priorities.
Team player with a collaborative spirit and a drive to achieve shared goals.
Curious and resourceful, always seeking innovative solutions for clients.

Responsibilities

Manage and grow a portfolio of specialty risk accounts, with a primary emphasis on travel and renters insurance products.
Serve as the main point of contact for clients, brokers, and underwriters, ensuring exceptional service delivery and satisfaction.
Identify client exposures and recommend customized insurance solutions that meet their unique needs.
Prepare and deliver presentations and proposals for new and existing clients.
Manage terms and pricing with underwriters to secure optimal coverage for clients.
Monitor market trends and regulatory changes affecting travel and renters insurance; proactively communicate relevant updates to clients and internal teams.
Handle contract negotiations, endorsements, and claims support, guiding clients through each stage with clarity and professionalism.
Collaborate cross-functionally with sales, underwriting, and claims departments to deliver seamless client experiences.
Drive new business development by identifying prospective clients and cross-selling additional specialty risk products as appropriate.
Maintain meticulous records in CRM systems and ensure all compliance requirements are met.