Risk & Insurance Manager

Foundation Communities Inc • Austin, TX

1d

About The Position

The Risk & Insurance Manager is responsible for developing, implementing, and overseeing Foundation Communities’ risk management and insurance strategies. This role ensures the organization’s real estate portfolio and operations are protected through proactive risk identification, mitigation planning, insurance procurement, and claims management. The position collaborates across departments to promote a culture of safety, compliance, and preparedness, with a focus on both property and personnel-related risks.

Requirements

• Bachelor’s degree in risk management, Insurance, Business Administration, Finance, or a related field — or equivalent professional experience in risk management or insurance coordination in lieu of a degree.
• Minimum of 5 years of experience in risk management, insurance coordination, or related, preferably in a nonprofit or real estate setting.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Familiarity with risk assessment tools and incident reporting systems.
• Strong understanding of insurance policies (property, liability, auto, workers’ comp).
• Knowledge of emergency and disaster preparedness.
• Knowledge of loss mitigation best practices.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and collaboratively across departments.

Nice To Haves

• Professional certification such as ARM (Associate in Risk Management), CPCU, or CRM.
• Experience working with nonprofit housing organizations or affordable housing portfolios.
• Familiarity with captive insurance programs or working with brokers and carriers.

Responsibilities

• Collaborate with leadership on annual insurance renewals, placement strategy, cost evaluation, bid analysis, etc.
• Process insurance certificates and respond to requests for updates.
• Provide staff resources and trainings on vendor insurance requirements; collaborate with Accounting on vendor COI tracking and checks/balances.
• Review training materials provided by the captive, determine applicability, and distribute to site teams (dashboards, email updates, and occasional group trainings).
• Keep property Emergency Action Plans (EAPs) updated; conduct periodic training/re-training for staff.
• In collaboration with applicable department directors, support staff readiness for extreme weather events and ensure emergency supplies are on hand in alignment with EAPs.
• With HR and/or department directors, coordinate risk management trainings as needed.
• Conduct property inspections at least annually; report findings to appropriate departments with risk management recommendations; track and verify implementation of all recommendations
• Collaborate with asset and property management on annual property budgets to ensure needed risk management upgrades and emergency supplies are planned.
• Analyze incident/risk trends, identify improvement areas, and provide periodic updates to leadership on risk trends and mitigation recommendations.
• Oversee incident reporting policies and processes; train staff; review incident reports and follow up/support staff as needed (may require occasional after-hours response).
• Report incidents to insurance as required.
• Manage insurance claims from loss to closure.
• Schedule and facilitate insurance inspections across the portfolio; follow up on findings/recommendations; manage any broker- or carrier-related process development and reporting.
• Oversee FC’s small fleet of vans; collaborate with drivers and supervisors to ensure compliance with FC and insurance protocols.
• Attend insurance and risk management trainings and required conferences to stay current on industry best practices.
• Other duties as assigned.

Benefits

• Foundation Communities provides an excellent benefits package including employer paid health benefits, 401(k) investment opportunity, Employee Assistance Program, paid vacation, holiday, and sick time.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager