Account Manager, Small Pharma

IQVIA•Parsippany, NJ

3d•$73,000 - $182,600•Remote

About The Position

Account Manager, Small Pharma About the Role IQVIA is a global leader in advanced analytics, technology solutions, and clinical research for the life sciences industry. We are currently seeking an Account Manager to support our Small Pharma Segment , managing a portfolio of approximately 20–30 pharmaceutical clients . Joining our Small Pharma Segment team offers the opportunity to work with innovative pharmaceutical companies while leveraging IQVIA’s industry-leading data and commercial capabilities to drive real-world impact. This role serves as the primary point of contact for assigned accounts and is responsible for driving client satisfaction, revenue growth, and adoption of IQVIA’s data assets and broader commercial offerings. This is a highly visible, client-facing role requiring strong relationship management, consultative selling skills, and the ability to navigate and mobilize IQVIA’s cross-functional network to deliver value for clients.

Requirements

Bachelor’s degree required.
3–6 years of experience in the life sciences industry.
Experience in account management, client services, sales, or commercial roles.
Demonstrated ability to manage multiple accounts and priorities simultaneously.
Strong communication, relationship-building, negotiation, and problem-solving skills.
Client relationship management and consultative selling
Commercial acumen and value-based sales approach
Contracting, invoicing, and account operations
Conflict management and escalation resolution
Strong organizational, analytical, and communication skills
Ability to work effectively in a fast-paced, dynamic environment

Nice To Haves

Experience selling data, analytics, or commercial solutions into pharmaceutical or biotech clients.
Familiarity with life sciences commercial models, data assets, or market access/commercial strategy.
Experience working cross-functionally within a matrixed organization.

Responsibilities

Account & Client Management Serve as the primary point of contact for assigned Small Pharma accounts, owning overall client relationship health and satisfaction.
Manage day-to-day client interactions, including scope management, expectation setting, issue resolution, and escalation mitigation.
Proactively identify opportunities to reshape scope, reframe client needs, and expand engagement value.
Commercial Growth & Sales Promote and sell IQVIA data assets and broader commercial solutions to existing clients through value-based, consultative conversations.
Identify new revenue opportunities within assigned accounts and support value-added sales initiatives.
Partner with internal sales specialists and solution teams to bring the right offering to each client.
Contracting, Billing & Internal Coordination Own contracting, invoicing, and commercial administration for assigned accounts.
Coordinate closely with cross-functional teams (Sales, Delivery, Analytics, Legal, Finance, etc.) to ensure seamless execution and service delivery.
Broker appropriate internal support across the broader IQVIA network based on client needs.
Strategic Engagement & Visibility Host and participate in internal business reviews and account planning sessions.
Represent IQVIA at client meetings, conferences, and IQVIA-sponsored events.
Build trusted relationships with client stakeholders while positioning IQVIA as a long-term strategic partner.