Account Manager (Self-Funded)

CVS Health

11d

About The Position

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Account Manager (Self-Funded) will partner with either an account director or account executive, servicing key/select clients and developing strong external and internal relationships to achieve customer satisfaction, membership, and revenue for existing customers.

Requirements

• 2-5 years of health insurance industry and account management experience.
• Self-funded insurance experience.
• Stop-loss knowledge.
• Proficiency with desktop software applications such as Outlook, Word, PowerPoint, Teams, and Salesforce.
• Must reside in Eastern Time (ET).
• Travel required 10-25%.

Nice To Haves

• Strong critical thinking, time management, and organizational skills.
• Resides in southeastern United States.
• Active Life and Health License in state of residence.

Responsibilities

• Develops working relationship with client contacts to ensure renewal of case and retention.
• Executes tactical components of account team's business plan for customer.
• Collaborates with account team members and functional support areas on services or complex product issues.
• Collaborates with team members on client installation.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees