Account Manager (Security)

United Security • Boston, MA

1d

About The Position

We service our clients best when we serve our employees first United Security Inc. is one of the fastest growing security services companies in the USA. For over 31 years we work with clients from Boston to Miami and as far west as Iowa. The last 5 years our revenue has grown by 140%! As a result of our incredible success, we are looking for talent to continue accelerating our growth. We are looking for talent that will p romote and adhere to the core values (People, Integrity, Development and Community) of United Security, Inc. The ideal candidate for a role at USI regularly exhibits support, commitment, good judgment, potential for growth, and goodwill. If you appreciate having a team to support and challenge you to achieve your goals, come build your career at United Security!

Requirements

• The Account Manager must have prior supervisory or management experience in contract security operations, with demonstrated ability to manage day-to-day compliance with client service agreements.
• The role requires experience selecting, training, supervising, and developing security personnel while maintaining high standards of professionalism, appearance, and conduct.
• The Account Manager must be capable of building strong working relationships with client representatives, property management teams, tenants, and public safety partners.
• Strong organizational and leadership skills are required, including the ability to create effective schedules, control overtime, manage payroll accuracy, and ensure proper staffing of all posts.
• The position requires excellent written and verbal communication skills, and the ability to speak, read, and write fluently in both English and Spanish
• The Account Manager must be able to conduct performance reviews, provide coaching or corrective action, and support employee development and retention.
• Proficiency with computer systems is required, including Microsoft Word, Excel, PowerPoint, email, and USI or client payroll, billing, and reporting platforms.
• The Account Manager must conduct site inspections, review reports and logs, maintain post orders and procedures, and respond promptly to serious incidents in coordination with management and emergency services.

Benefits

• Competitive pay
• Recognition and Reward Programs
• Training and Career Development Opportunities
• Medical, dental, Holidays, vacation and sick, and 401 (k) retirement plan for full time employees
• Proud Partner of DailyPay: work today, get paid today!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees