Account Manager, Sales WF1 Bronx

Goodwill Industries Of Greater New York•New York, NY

2d•$60,000

About The Position

The Sales Account Manager is responsible for business development and employer engagement on behalf of the Workforce1 Career Centers. This position focuses on building and maintaining strong relationships with employers across New York City to identify hiring needs, promote Workforce1 services, and connect businesses with qualified candidates. The ideal candidate is a natural networker who thrives on relationship-building, understands local labor market trends, and is passionate about helping employers meet their workforce needs while creating opportunities for jobseekers.

Requirements

Business sales, relationship building or a related field preferred (or equivalent relevant experience).
Minimum 3 years of experience in business development, sales, employer engagement, or workforce development.
Strong understanding of labor market dynamics, employer needs, and NYC’s business ecosystem.
Excellent communication, networking, and relationship management skills.
Proven ability to meet goals and deliver results in a performance-driven environment.
Proficiency in Microsoft 365 and CRM systems (Dynamics experience preferred).
Willingness and ability to travel throughout New York City for employer visits and events.

Responsibilities

Conduct proactive outreach to employers, industry associations, and local businesses to identify hiring needs and promote Workforce1 services.
Develop and maintain long-term partnerships with employers to drive repeat business and ongoing collaboration.
Conduct labor market research to identify trends, new business openings, and in-demand occupations across the five boroughs.
Attend networking events, business expos, and community meetings to represent Workforce1 and build employer relationships.
Maintain an up-to-date database of employer accounts and contacts within internal systems (e.g., Dynamics).
Collaborate closely with the Recruitment and Career Services teams to ensure that employer job orders are filled with qualified candidates.
Communicate employer hiring requirements clearly to the Recruitment team and monitor progress toward fulfillment.
Partner with community-based organizations, chambers of commerce, and business improvement districts (BIDs) to expand employer outreach.
Meet or exceed monthly employer engagement and job order targets as set by SBS and internal management.
Track and report all employer interactions, job orders, and placements in compliance with Workforce1 and SBS guidelines.
Analyze data and labor market information to inform outreach strategies and identify new business opportunities.