Account Manager Retail SMB

Verizon Communications • San Jose, CA

213d • Remote

About The Position

As an Account Manager for Retail SMB at Verizon, you will be responsible for introducing small and medium business customers to the latest high-tech 5G products and services that address their unique business needs. Your role will involve interacting with customers in retail stores, digitally, and through outbound prospecting. You will demonstrate the value of Verizon's products and services by providing end-to-end technology solutions to energize their businesses. Your efforts will focus on driving small business results, generating new business through prospecting, networking, and working leads and referrals. Additionally, you will partner with and mentor Consumer Retail Sales Representatives to enhance sales performance and grow your customer base by acquiring and retaining accounts in the small business segment. Utilizing solutions-based selling techniques, you will address business problems for your customers and service the needs of the existing customer base. You will also use sales enablement systems and tools to track, forecast, manage your pipeline, and book of business.

Requirements

• Bachelor's degree or four or more years of work experience.
• Three or more years of relevant experience in sales, marketing, or customer service.
• Valid driver's license.
• Willingness to travel.

Nice To Haves

• Associates or Bachelor's Degree or related certifications/college courses.
• Outside sales experience including outbound prospecting.
• Wireless sales experience exceeding quota.
• Experience influencing a team to drive sales results.
• Capability to drive positive results in a team environment.
• Strong people skills for influencing, negotiating, and conflict resolution.

Responsibilities

• Introduce small and medium business customers to high-tech 5G products and services.
• Interact with customers in retail stores, digitally, and through outbound prospecting.
• Demonstrate the value of products and services by providing end-to-end technology solutions.
• Drive small business results through the retail channel by mentoring Consumer Retail Sales Representatives.
• Grow customer base by acquiring and retaining accounts in the small business segment.
• Utilize solutions-based selling techniques to solve business problems.
• Conduct outbound sales prospecting and customer visits.
• Service the needs of the existing customer base.
• Use sales enablement systems and tools to manage pipeline and book of business.

Benefits

• Best in class medical, dental, and vision insurance.
• 401(k) plan with matching contributions up to 6%.
• $5,000 or more stock grant per year.
• Sales recognition programs with travel and gift incentives.
• Five weeks of paid time off.
• Eight weeks of paid parental leave for eligible new parents.
• Up to $8,000 per year in tuition assistance.
• Discounts up to 50% off on Verizon products and services.
• Additional perks including pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Telecommunications
• Education Level: Bachelor's degree