Account Manager - Process Solutions

Cross • Birmingham, AL

408d

About The Position

Cross Company is seeking a self-motivated and competitive individual to join our team as a Technical Sales Specialist. This individual's mission is to develop new business within central and northern Alabama and parts of Mississippi. They will communicate to customers and prospects the different aspects and capabilities of Cross Company. The Process Solutions group provides engineering services such as: systems integration, sales of instruments & valves, and services including calibration and start-up and commissioning. Cross Company offers paid training for Technical Sales Specialists which includes learning from a world-class Service team, Sales Representatives who have had success, as well as outside specialists. This is the perfect opportunity for someone passionate about starting their career in sales!

Requirements

• 3 years industry-related experience preferred
• College degree required.
• Business acumen to advance organization goals, based on relevant process, market and trends.
• Excellent problem solving skills. Decisively identify action plans required for customer issues.
• Outstanding product expertise for each Instrumentation Group technology, including flow measurement, valves, and safety equipment.
• Provide advanced application knowledge for customer troubleshooting and solutions.
• Able to meet technical expertise levels as follows: Understand how components work and function in process systems, Recognize information required to properly specify a valve or instrument, Recommend the appropriate product based on information furnished by the customer, Read parts drawings to convert or specify repair parts, Read engineering drawings and dimensional specifications, Recognize major features, advantages, and benefits of Instrumentation Group products.

Responsibilities

• Meet annual sales goals as established by the Sales Manager.
• Grow overall sales and income at existing customers.
• Develop new business opportunities with prospects.
• Develop strong relationships with all assigned customers.
• Maintain CRM for current customers and potential prospects. Track quote opportunities through the sales funnel & communicate to the Manager.
• Maintain superior technical knowledge. Attend factory training as needed. Develop good working relationships with our Principal manufacturers.
• Incorporate Account Manager role into Cross PSG team selling approach with Inside Application & Product Specialists.
• Communicate all significant customer and supplier issues to the Sales Manager.
• Maintain an updated and accurate customer contact list. Update open quotes and keep Manager informed of customer sale related activity through call reporting.
• Gain proficiency in CRM to assist Company strategy for customer growth and customer data analysis.
• Have strong knowledge of your competition. Be aware of the strengths and weaknesses of competitive Rep firms and their products represented in common customer geography.
• Increase Service sales for flow measurement start-up and commissioning, calibration, and integration of meter devices into customer control systems.
• Promote Valve Automation capabilities for customer applications and to include valve repair & maintenance programs.
• Contribute to the Cross Company content creation process. This requirement is directed by the Sales Manager and includes interaction with Marketing for blogs, videos, and application successes.
• Complete any other duties as assigned by the Sales Manager. This may include customer related tasks, projects management, or miscellaneous tasks as directed.

Benefits

• Protected Territory
• Paid training
• Cell phone reimbursement
• Employee stock ownership program
• Competitive benefits package including medical, vision, dental, and 401k plan
• Position is hybrid with a remote home office and in person visits to customer sites in AL and MS

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Fabricated Metal Product Manufacturing
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees