Account Manager - Political, Advocacy & Government

Roku • New York, NY

88d • $103,000 - $144,000

About The Position

Roku is changing how the world watches TV. Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers. From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

Requirements

• 3-5 years of experience in account management/client services at an ad tech company or media planning at an agency.
• Experience working with major political campaigns and/or political advertisers for at least 1 election cycle.
• Experience in media planning and crafting or responding to RFPs preferred.
• Experience in display, video and CTV advertising with a premium publisher, agency, ad network, or data vendor.
• Hands on experience in Programmatic video executions, workflows, and troubleshooting--particularly within a DSP, Ad Exchange or SSP (ex: TTD, Yahoo DSP, DV360, Stackadapt, Magnite).
• Understanding of PMP and PG deals and how to troubleshoot & optimize them.
• Proficiency in ad serving platforms and understanding of how tags function (ex: DCM/GCM, ExtremeReach, Innovid, etc.).
• Reporting intelligence with Salesforce, Excel, PowerPoint & Tableau.
• Comfortability in working within campaign data sets, finding actionable insights through analysis and data visualization techniques, and presenting them to a client in a clear compelling narrative.
• Analytical, project management, deadline-driven, and process-oriented personality.
• Strong desire for collaboration, creative brainstorms and proactive client engagement.
• Strong & persuasive communication skills, both verbal and written.
• Self-starter, comfortable working in fast-paced, growing environment.

Responsibilities

• Serve as the lead day-to-day point of contact for Roku’s clients in the Political, Advertising and Government spaces.
• Manage high volume accounts with very quick timelines while still forging strong client relationships, understanding their objectives, and proactively driving renewals and upsell opportunities.
• Maintain exceptional attention to detail while multitasking across clients, often shifting priorities in real time based on breaking news or campaign needs.
• Collaborate with Account Executives and Sales Planners to review and respond to RFPs (Request for Proposals) for your assigned accounts with comprehensive media plans and inventory forecasts.
• Support Account Executives on client meetings, including presenting insights, data, and campaign metrics during meetings and/or QBRs.
• Be an expert on Roku’s unique ad products with support from Measurement, Analytics, and Product teams to provide the best value to our clients to achieve their advertising goals.
• Serve as the liaison between the client, Roku’s Sponsorships and Design team, and ad operation teams – support Roku Best Practices & Ad Guidelines on design and approach for assets.
• Responsible for ensuring campaigns launches are seamless and on time. Regular and constant communication with clients and internal teams to confirm creative asset collection, campaign setup and activation.
• Frequent monitoring and reporting of campaigns to ensure they are performing and pacing toward client KPIs. Provide status updates and reporting to key stakeholders (AEs and clients).
• Exceptional troubleshooting, analytical, and problem-solving skills, along with a strong ability to collaborate cross-functionally with Ad Operations and other business operations teams on campaign activations and optimizations.
• Own the creation and presentation of campaign report deliverables including pacing reports, custom performance insights, and end of flight wrap decks. Craft persuasive narratives with data driven storytelling to engage and upsell clients to drive incremental revenue.
• Support the Finance team to ensure campaigns are properly invoiced each month and work with clients to receive timely payments.
• Well organized and detailed-oriented individual with the ability to prioritize, multitask, and meet deadlines.
• Execute across a variety of media types including Direct IO, PG, and PMP campaigns.

Benefits

• Health insurance
• Equity awards
• Life insurance
• Disability benefits
• Parental leave
• Wellness benefits
• Paid time off

What This Job Offers