Account Manager, Megapack Certified Service Provider
About The Position
The Certified Service Provider (CSP) program empowers third-party service providers and sophisticated Megapack customers to perform service on Megapack systems. As the CSP Account Manager, you will identify and onboard potential third-party service providers globally, ensuring they are commercially prepared to support Megapack customers. Additionally, you will assist sophisticated Megapack customers in becoming certified and operationally ready. Post-onboarding operational support will transition to the Asset Management team. This role demands a combination of technical expertise, commercial acumen, and exceptional collaboration skills. Experience in renewable energy operations, maintenance, and asset management is essential. Market Development: Collaborate with business development, service, and sales teams to identify target markets and create roadmaps to ensure global support for Megapack systems
Requirements
- Degree in Engineering or a related field preferred, or equivalent experience
- 3+ years in asset management, operations & maintenance, or project development
- Strong understanding of contract development, negotiation, and execution processes
- A balanced blend of technical knowledge and commercial expertise, coupled with excellent analytical and decision-making skills
- Outstanding communication and interpersonal skills to establish strong relationships with stakeholders
- Proven ability to manage multiple priorities and tasks in a dynamic, fast-paced environment
- A proactive mindset and passion for driving renewable energy transformation
- Commitment to continuous improvement through industry insights and customer feedback
Nice To Haves
- Preferred background in asset management within energy storage, solar, wind, or similar industries
- Familiarity with utilities, independent power producers (IPPs), and large-scale energy developers, including their operational requirements
Responsibilities
- Service Provider Engagement: Identify and directly engage potential service providers worldwide
- Commercial Preparation: Guide service providers as they establish readiness to support Megapack customers
- Customer Onboarding: Facilitate onboarding for certified Megapack customers and third-party providers, preparing them for efficient operations
- Process Improvement: Identify and implement enhancements to commercial offerings and operational processes to accelerate Megapack adoption
Benefits
- Medical plans > plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D
- Short-term and long-term disability insurance (90 day waiting period)
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
