Account Manager - Las Vegas, NV

Hello! Destination Management • Las Vegas, NV

244d

About The Position

We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. We have over 57 industry awards as a demonstration of our commitment to excellence. Come be part of this award-winning team! The Account Manager is responsible for executing the program as sold by the Account Executive while exceeding client expectations and requirements. This role requires being available to the client, the hotel, and the vendors and field staff at all times.

Requirements

• Strong organization skills
• Time management skills
• Strong communication skills
• Proficiency in Excel and Word
• Ability to interact one-on-one with clients
• Outgoing and positive attitude
• Valid driver's license with a good driving record

Responsibilities

• Assist the Account Executive and Program Design Associate with site visits and client meetings or conference calls prior to a program being sold.
• Pre-book transportation and field staff.
• Communicate with the client to confirm all needs are correct based on the contract.
• Communicate with hotel contacts and vendors to confirm vendor contracts.
• Conduct site visits with or without clients and vendors.
• Manage breakout arrival and departure manifests.
• Order transportation and field staff.
• Order any necessary merchandise or supplies.
• Generate program recap and distribute to clients, hotels, and internal contacts.
• Generate staff instructions and staff paperwork.
• Assist clients with additional items for their program.
• Generate service agreement addendums.
• Attend client/hotel pre-cons and meet with clients to go over the program.
• Manage and be on-site for themed events, transportation moves, tours, teambuilding, off-property events, etc.
• Update manifests, transportation needs, and field staff requests.
• Conclude the program and update XE costing sheets.
• Reconcile any vendor invoices.
• Create preliminary invoice and organize file for billing.
• Review final invoice with billing and follow up with the client with final invoice and evaluation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Transit and Ground Passenger Transportation