Account Manager (Japanese OEM)

Yanfeng•Novi, MI

13d

About The Position

Job Summary: The Japanese-Speaking Account Manager is responsible for driving performance, ensuring exceptional customer experience in alignment with customer. This role requires strong bilingual communication skills in Japanese and English, as you will interface regularly with the customer. The ideal candidate has a strong automotive background, proven sales leadership experience, and the ability to operate effectively in a multicultural business environment. Essential functions of the job: Customer Commercial Management (Develop pricing and commercial proposals and negotiate with customer. Be intimate with customer commercial requirements and develop proposals that meet customer requirements and create value for YFS) Customer Relationship Management (Deliver customer’s information, solve customer’s problems, receive requests of information, deliver issues to related department, provide solutions, proposals, and obtain feedback. Commercial Savings Planning / Negotiation - Current and Future year. Payment Terms Negotiation and transition plan Visit Customers; gather information incl. business opportunities, volumes, capacity, and financial status. Build strong relationship with customers Identify, pursue, and realize commercial opportunities that improve YFS financial performance. Collect 5-year business plan information from customer. Fulfill customer requirements to address pricing and commercial needs that include creation of customers’ price breakdown forms, tooling price breakdown forms, and various requests for information needed to support commercial issues and claims. Secure PO and release to internal departments; May include population of customers’ online quotation systems. Negotiating of Engineering Changes (Phase 2 - 5) Prototype Part Quotation ED&D Negotiation / Purchase Order Receipt Create / Maintain Bump Chart/Maintain Directed Component Bump Chart Customer Price Breakdown Form Development / Maintenance / History Customer Commercial Open Issues Account Receivables Issue Resolution (Customer Escalations) Load Customer Portal Essential Common Requirements for all Employees YF IOS - Yanfeng International Operating System: Understand, apply and meet all function-related to YF IOS Quality System: Understand, apply and meet all function-related Quality requirements. Environmental, Health & Safety (EHS): Understand, apply and meet all function-related EHS requirements. Product Safety: Understand, apply and meet all function-related Product Safety requirements. Compliance: Understand, apply and meet all function-related Compliance requirements. Information Security: Understand, apply and meet all function-related IT / Information Security and confidentiality of YFAI information requirements. Must comply with all company policies and procedures. Employee must have the ability to work additional hours and / or overtime as needed or assigned to complete job duties on time. Ability to multitask, interact politely and professionally with customers, suppliers and vendors, and work cooperatively with employees at all levels. Ability to maintain predictable and regular attendance, arrive to designated location on time, or be at assigned location ready to work for assignment

Requirements

Bachelor’s degree in finance, Accounting, Business, Engineering, or equivalent work experience. Master’s degree preferred
Equivalent work experience may also be considered for certain positions.
5 Minimum Years of Experience with combined Finance Management and/or Sales
3 Minimum Years of Experience within the automotive industry
Must be able and willing to travel and work at customer sites, including industrial manufacturing plants which might require climbing, lifting, or working in confined spaces.

Nice To Haves

Well versed in financials (i.e. ROS/IRR/Cash flows/etc.) with proven experience
Highly organized with the ability to multi-task.
Well-developed negotiation, project and account management skills
Excellent problem-solving and decision-making skills.
Strong interpersonal skills with the ability to communicate clearly and effectively in verbal and written form
Proficient in MS Word, Excel and PowerPoint proficient in Excel.

Responsibilities

Customer Commercial Management (Develop pricing and commercial proposals and negotiate with customer.
Be intimate with customer commercial requirements and develop proposals that meet customer requirements and create value for YFS)
Customer Relationship Management (Deliver customer’s information, solve customer’s problems, receive requests of information, deliver issues to related department, provide solutions, proposals, and obtain feedback.
Commercial Savings Planning / Negotiation - Current and Future year.
Payment Terms Negotiation and transition plan Visit Customers; gather information incl. business opportunities, volumes, capacity, and financial status.
Build strong relationship with customers Identify, pursue, and realize commercial opportunities that improve YFS financial performance.
Collect 5-year business plan information from customer.
Fulfill customer requirements to address pricing and commercial needs that include creation of customers’ price breakdown forms, tooling price breakdown forms, and various requests for information needed to support commercial issues and claims.
Secure PO and release to internal departments; May include population of customers’ online quotation systems.
Negotiating of Engineering Changes (Phase 2 - 5)
Prototype Part Quotation ED&D Negotiation / Purchase Order Receipt Create / Maintain Bump Chart/Maintain Directed Component Bump Chart Customer Price Breakdown Form Development / Maintenance / History Customer Commercial Open Issues Account Receivables Issue Resolution (Customer Escalations)
Load Customer Portal Essential Common Requirements for all Employees YF IOS - Yanfeng International Operating System: Understand, apply and meet all function-related to YF IOS Quality System: Understand, apply and meet all function-related Quality requirements.
Environmental, Health & Safety (EHS): Understand, apply and meet all function-related EHS requirements.
Product Safety: Understand, apply and meet all function-related Product Safety requirements.
Compliance: Understand, apply and meet all function-related Compliance requirements.
Information Security: Understand, apply and meet all function-related IT / Information Security and confidentiality of YFAI information requirements.
Must comply with all company policies and procedures.
Employee must have the ability to work additional hours and / or overtime as needed or assigned to complete job duties on time.
Ability to multitask, interact politely and professionally with customers, suppliers and vendors, and work cooperatively with employees at all levels.
Ability to maintain predictable and regular attendance, arrive to designated location on time, or be at assigned location ready to work for assignment