Account Manager- Insurance, Commercial Lines

TGG Accounting•Fayetteville, NC

1d•$50,000 - $60,000•Onsite

About The Position

Join a well-established, family-owned independent insurance agency with over 50 years of success. Since 1975, the firm has grown to serve 18,000+ families and 2,500+ businesses across Eastern North Carolina, with strong carrier partnerships and a steadily expanding commercial lines book. 50+ carrier relationships 27,000+ total policyholders 65% personal lines / 35% commercial lines Service area spans from Raleigh to the NC coast

Requirements

Active North Carolina Property & Casualty License (Commercial Lines required)
Minimum 2+ years of commercial lines account management experience
Strong communication and client service skills
Tech-savvy and comfortable in a fully digital environment
Ability to manage multiple accounts and priorities with attention to detail
LOCAL CANDIDATES ONLY
Please Note: This position is open to candidates who are authorized to work in the United States without the need for current or future visa sponsorship. We are not able to consider C2C arrangements or third-party submissions.

Responsibilities

Manage and service commercial lines accounts for business clients
Handle inbound client inquiries related to premiums, coverage, policy changes, and renewals
Process certificates of insurance, endorsements, binders, and policy updates
Support producers during renewals (focus is on service vs. new business sales)
Assist with writing renewals and occasional new business
Maintain relationships with carrier underwriters
Manage policy downloads and updates through the agency management system
Work across a variety of coverages including: Business Auto General Liability (CGL) Commercial Property / BOP Workers’ Compensation Umbrella & Professional Liability Flood, Tools & Equipment
Utilize Applied Systems (Epic or TAM preferred) and carrier portals for policy management and downloads
Operate within a fully digital, paperless workflow using standard office tools