Account Manager- Insurance, Commercial Lines
About The Position
Join a well-established, family-owned independent insurance agency with over 50 years of success. Since 1975, the firm has grown to serve 18,000+ families and 2,500+ businesses across Eastern North Carolina, with strong carrier partnerships and a steadily expanding commercial lines book. 50+ carrier relationships 27,000+ total policyholders 65% personal lines / 35% commercial lines Service area spans from Raleigh to the NC coast As a Commercial Lines Account Manager, you’ll be responsible for managing and servicing a diverse book of business while building strong client and carrier relationships.
Requirements
- Active North Carolina Property & Casualty License (Commercial Lines required)
- Minimum 2+ years of commercial lines account management experience
- Strong communication and client service skills
- Tech-savvy and comfortable in a fully digital environment
- Ability to manage multiple accounts and priorities with attention to detail
Responsibilities
- Manage and service commercial lines accounts for business clients
- Handle inbound client inquiries related to premiums, coverage, policy changes, and renewals
- Process certificates of insurance, endorsements, binders, and policy updates
- Support producers during renewals (focus is on service vs. new business sales)
- Assist with writing renewals and occasional new business
- Maintain relationships with carrier underwriters
- Manage policy downloads and updates through the agency management system
- Work across a variety of coverages including: Business Auto, General Liability (CGL), Commercial Property / BOP, Workers’ Compensation, Umbrella & Professional Liability, Flood, Tools & Equipment
- Utilize Applied Systems (Epic or TAM preferred) and carrier portals for policy management and downloads
- Operate within a fully digital, paperless workflow using standard office tools
Benefits
- Base Salary: $50,000 – $60,000 (flexible based on experience)
- Bonuses & Benefits: $4,000 – $5,000 annually, 401K & match, PTO, Paid holidays and more!
- Full-time, stable, long-term opportunity
- Schedule: Monday – Friday, standard business hours
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees
