Account Manager II

Watlow Electric Manufacturing Company • Hillsboro, OR

411d

About The Position

As the Account Manager II at Watlow Electric Manufacturing, you will be part of a customer-focused team responsible for managing and supporting assigned accounts. This role involves developing quote proposals, evaluating account profitability, and ensuring effective communication between sales and internal teams. You will play a key role in maintaining and growing customer relationships while addressing commercial and technical issues.

Requirements

• Bachelor's degree in business or equivalent customer focus experience of 5-8 years.
• At least 2 years' experience in a Customer Service role or related positions.
• Strong project management skills.
• Negotiation skills and market cycle awareness.
• Experience in quote generation and pricing execution.

Nice To Haves

• Experience with CRM and ERP systems.
• Customer research and profiling skills.

Responsibilities

• Provide daily support and management of account needs.
• Understand build plans to provide accurate forecasting data.
• Maintain and grow selected accounts, managing commercial topics.
• Lead Strategic Account Planning (SAP) activities.
• Participate in periodic customer business reviews.
• Monitor and respond to customer complaints and application problems.
• Review customer specifications for compliance and provide quotations.
• Manage customer scorecard reporting and special requirements.
• Execute strategies to maximize customer growth and profitability.
• Recommend additional products and services to enhance account success.

Benefits

• Wellness program
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Tuition reimbursement
• Parental leave
• Vision insurance
• 401(k) matching

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Machinery Manufacturing
• Education Level: Bachelor's degree