Account Manager II (South San Francisco)

Clontech Laboratories-posted 3 months ago
$120,000 - $135,000/Yr
Full-time • Mid Level
San Francisco, CA
51-100 employees
Ambulatory Health Care Services
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

The Account Manager II is responsible for achieving revenue targets by managing and growing a defined set of strategic customer accounts within the designated territory. This role emphasizes long-term relationship development, expanding and identifying new opportunities in existing accounts, and value-based selling across a broad portfolio of products. Building on previous sales experience, the Account Manager II demonstrates a high level of scientific fluency, business acumen, and customer insight to deliver customized solutions that meet customer needs. The individual will work collaboratively across internal teams to deliver a seamless customer experience and maximize account potential. The Account Manager II role is remote-based and required to maintain residency within the identified ideal location(s) of the region. Approximately 50% travel, including overnight, may be required.

  • Demonstrates ongoing success in achieving sales targets by managing a portfolio of customer accounts with a focus on expanding relationships, increasing product adoption, and driving revenue growth across assigned accounts.
  • Employs sound tactical plans to manage day-to-day activities towards long-term sales success.
  • Maintains an advanced level of product and marketplace knowledge. Communicates complex scientific concepts clearly and effectively, adapting messaging for both technical and non-technical audiences.
  • Applies consultative selling techniques and selling strategies to identify, advance and close opportunities.
  • Identifies new opportunities within existing accounts, such as upselling and cross-selling products, to drive sales growth and account retention.
  • Analyzes sales data to identify sales trends and interpret impact of tactical plans on sales results.
  • Efficiently uses CRM tools to build and execute account plans, manage pipeline activities, and document all customer interactions.
  • Collaborates cross-functionally with internal partners to enhance messaging.
  • Appraises customer feedback and delivers analysis of customer experience to internal partners.
  • Provides timely, proactive communication and follow-up to customers, ensuring a consistently high level of service and responsiveness.
  • Applies advanced problem-solving and critical thinking skills to overcome customer objections, navigate competitive environments, and support complex decision-making processes.
  • Contributes to team development by mentoring new account managers, sharing best practices, and supporting onboarding efforts.
  • BS, MS, or PhD in Molecular Biology, Cell Biology, or a related life science discipline.
  • 2-4 years of successful sales or account management experience in the life science tools industry is required.
  • 2-4 years of hands-on laboratory experience in molecular or cell biology required.
  • Proven ability to manage and grow strategic customer accounts while meeting or exceeding revenue targets.
  • Strong scientific foundation with the ability to articulate complex concepts clearly and persuasively.
  • Advanced selling and presentation skills, including experience navigating complex sales cycles and competitive situations.
  • Exceptional interpersonal, organizational, and problem-solving skills.
  • Demonstrated experience using CRM systems (e.g. Salesforce.com) to manage account plans, pipelines, and customer engagement.
  • Must maintain a valid driver's license, auto insurance, and a satisfactory driving record.
  • Self-driven and accountable, with the ability to work independently and in collaboration with cross-functional teams in a remote environment.
  • Base salary range of $120,000 - $135,000 USD.
  • Additional bonus compensation and benefits.
Track Jobs with Teal

Job Search Resources

•
Resume Builder
•
Account Manager Resume Examples
•
Account Manager Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service