Account Manager II - Agribusiness

True North Companies • West Des Moines, IA

9d • Hybrid

About The Position

TrueNorth Companies is looking for an Account Manager II to join our Risk Management team in West Des Moines, IA , supporting our AG Specialty Practice . This is a unique opportunity to join a rapidly growing specialty team within TrueNorth. We embrace our core values of Exceptionalism, Collaboration and Resourcefulness to enthusiastically serve our clients, colleagues and communities. Our ideal candidates are hungry, humble and smart! About TrueNorth Companies: Our clients face great risk and big opportunities. They seek leadership, integrity and real results. For twenty years, TrueNorth has met our clients' needs by providing innovative strategies and a personal connection to those we serve. Our integrated platform of risk management, employee benefits and personal financial strategies creates a multifaceted approach to address today's ever-changing complexities. Come join our amazing team!

Requirements

• High School diploma or GED required, two or four-year degree preferred
• 3+ years of demonstrated insurance experience managing commercial accounts either at a carrier or agency is required
• P&C Insurance license required
• Experience with Microsoft Office, including Word, Excel, Outlook, and basic PowerPoint functions
• Understand the different processes/forms associated with the varying coverages and insurers
• Strong organizational and time management skills
• Ability to prioritize workload
• Extremely accurate and detail-oriented
• Strong and professional verbal and written communication skills
• Strong problem-solving skills
• Understand and maintain fiduciary responsibility for company, client, and producer
• Ability to work independently
• Strategic thinking
• Relationship management
• Strong work ethic

Nice To Haves

• Experience working on Agriculture Accounts preferred
• Experience working with EPIC Agency Management Software preferred

Responsibilities

• Accurately manage client accounts and ensure all deadlines are met
• Assist producer in marketing and placing new business and/or renewal business while maintaining process per workflows
• Seek opportunities and take steps to increase knowledge of industry, regulatory requirements, tools and resources available to assist clients
• Answer questions from producer and the service teams regarding accounts
• Communicate with the clients and answer questions regarding provided policies and/or services
• Build and maintain strong, long-lasting relationships with clients and carriers, both internal and external
• Travel or visit insurance companies and/or clients, when necessary
• Continuously seek to identify opportunities & solutions that allow for a more effective and efficient delivery of a top-quality client experience
• Serve as a subject matter expert for niche specialization
• Coordinate & direct firm resources - Claims, Legal, Safety, Marketing, Technology, etc.
• Manage book of business with pro-active client service approach
• Round out coverage for accounts in collaboration with the service team or independently, as assigned
• Perform other duties as assigned

Benefits

• Annual Bonus
• Medical, Dental, Vision, Life, and Disability Insurance
• 401(k) with Company Contributions
• Responsible Time Off (RTO): Flexible time off with a required minimum to ensure rest and balance, plus 11 paid holidays
• Paid Volunteer Time Off and Donation Match Program
• Tuition reimbursement and paid certifications, licenses, designations
• Employee Assistance Program (EAP) and wellness program with financial incentives
• Hybrid Work Schedule
• $3,000 Referral Bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees