Account Manager I (San Francisco)

Weedmaps • San Francisco, CA

365d • $67,000 - $80,000 • Remote

About The Position

A successful Account Manager drives client growth & satisfaction with Weedmaps. The Account Manager will be measured on their success in 1) driving revenue through identifying opportunities & optimizations 2) heading off & minimizing churn, and 3) driving billing collection efforts. The right person will have a strong background in consultative selling skills, project management, and analytical capabilities to be able to provide insights to their clients on how to maximize their performance on the platform.

Requirements

• BS / BA Degree or equivalent experience.
• Minimum 1 year of experience in digital sales or account management; client/customer facing role.
• Proven track record of hitting goals and revenue targets.
• Data-oriented, analytical sales approach.
• Customer-centric and an eager relationship builder.
• Confidence in presenting to clients (onsite or on phone) to influence credibly and effectively.
• Comfort with operating at an accelerated, iterative pace in a dynamic environment.
• Strong planning and organizational skills with attention to detail.

Nice To Haves

• Experience in the cannabis industry.

Responsibilities

• Manage a book of business where revenue & retention goals are met and exceeded.
• Provide insights & recommendations to clients on how to grow their business with Weedmaps marketing solutions based on client & market data.
• Collaborate with assigned Account Executive(s) to drive more value for shared clients & enter opportunities in CRM for management visibility.
• Increase client proficiency & usage of the Weedmaps platform through training.
• Conduct regular business reviews, sales presentations, and product demonstrations.
• Maintain client data hygiene by updating & maintaining the CRM on calls, meetings, contact info, current license, and billing payments.
• Proactively communicate billing updates to drive collection efforts as necessary.
• Relay feedback from clients to improve products and processes to increase client success.

Benefits

• Medical, Dental & Vision: Employee - employer paid premium 100%
• Company contribution to a HSA when electing the High Deductible Health Plan
• Free access to CALM app for employees and dependents
• Mental Health seminars and Q&A sessions
• Basic Life & AD&D - employer paid 1x salary up to $250,000
• 401(k) Retirement Plan (with employer match contribution)
• Generous PTO, Paid Sick Leave, and Company Holidays
• Student Loan Repayment/529 Education Savings - including a company contribution
• FSA (Medical, Dependent, Transit and Parking)
• Voluntary Life and AD&D Insurance
• Critical Illness Insurance
• Accident Insurance
• Short- and Long-term Disability Insurance
• Pet Insurance
• Family planning/fertility
• Identity theft protection
• Legal access to a network of attorneys
• Paid parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees