Account Manager, Higher Education – Central USA

LG Electronics

12d

About The Position

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone. The LG Public Sector team is seeking a highly motivated, proactive, and organized Higher Education Account Manager to develop and execute an Education sales strategy within the Western US territory to achieve significant revenue growth goals. The Higher Education Account Manager will report to the SLED National Sales Manager and be primarily responsible for business development activities with higher education institutions throughout the Western US territory. The ideal Higher Education Account Manager will have a diverse knowledge set on key trends in the higher education market, primary technologies and their use cases being adopted within the market, awareness of contracts being utilized in the territory, and hold relationships with the resellers that leverage those contracts. Further, it is expected that the Higher Education Account Manager holds working knowledge within the IT and Audio Visual infrastructure space, with particular focus on non-interactive and interactive hardware, software and collaboration tools utilized in learning spaces. The Higher Education Account Manager will work closely with other sales, sales solutions, sales engineers, marketing, and product manager teams at both LG Electronics and our partners to identify, develop and close IT and AV opportunities, and build sustainable repeatable business, in the higher education market. The Higher Education Account Manager will become a member of a highly focused and visible team, globally. The appropriate person for this role will execute all duties with an entrepreneurial mindset. A high level of energy, impeccable time management skills, and ability to conduct their business strategy with minimal supervision is a must for the high volume market. Expected business travel is 75% - being aware to maximize customer engagements for travel efficiency.

Requirements

• BA/BS or equivalent relevant experience
• 5+ year experience selling to higher education institutions
• 2 to 5 years of sales experience in IT and AV Network solutions - including experience with education end-users at director level, AV integrators, and national resellers - with a proven track record of results
• Experience in IT and AV Technologies, such as; Interactive Displays, Large format displays, Small format displays, collaboration technologies, curriculum software, digital signage content
• Experience with State, Local, and Education contracts and requests for proposal encouraged
• Real world holistic selling experiences to Executive Leadership (President, Provost, CIO, VP of Facilities) and on the ground decision makers (Classroom Technologist, Digital Signage Director, IT Director) a plus
• Working level experience with the campus architect office, contracted architects and AV, MEP, and Electrical design consultants a plus
• Strong relationship builder
• Outstanding communications skills
• Solid business acumen and thought leadership in sales, marketing, operations, finance and account P&L
• Experience in technical sales with excellent presentation skills and strong customer relationship building skills
• Ability to quickly understand technical concepts and explain them to audiences of varying technical expertise
• Experience with SalesForce CRM a plus
• Proficiency in MSOffice based automation tools (Excel, Outlook, etc)
• A desire to keep up to date with new technology and training
• A desire to interface directly with customers, end users and OEM's
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter
• Availability and willingness to travel up to 75%) to customer sites as required

Responsibilities

• Implement strategies to expand LG's market share with higher education institutions within the Western US territory
• Understand each end-user’s business and be able to map the technical requirements to the appropriate LG Electronics solutions
• Create business plan in territory to create focused efforts on a specific set of higher education end users, resellers and contract vehicles for overall revenue and unit targets, as well as individual product category targets
• Participate in the design and execution of the go to market strategy with regular and periodic tracking and reporting
• Engage with resellers and partners to increase the success of educations sales and presentation solutions in the territory
• Present product solutions and conduct demos to all roles within two year and four year higher education institutions
• Be a product expert on LG's solutions for the inside and outside the classroom. This includes interactive and non-interactive AV and IT hardware and software
• Manage regional marketing activities in your assigned territory with support from Inside Sales and Marketing
• Manage pipeline and provide regular and timely observation of pipeline trends with corrective actions and reporting
• Manage forecast accuracy and align with Product Management
• Manage channel and LG inventory levels for optimization
• Liaise with internal groups to optimize marketing dollars and activities for maximum brand exposure and growth
• Represent LG Electronics at local, regional, national trade shows and other speaking engagements as needed
• Develop and manage customer database within Salesforce, and complete call reports in Salesforce.com for all calls, meetings, and task follow up on a daily basis
• Manage administrative tasks with support from Inside Sales team
• Bi-weekly competitive updates on products, promotions, pricing and services to market research and sales management

Benefits

• No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
• Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
• Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
• Performance based Short-Term Incentives (varies by role).
• Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
• Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
• Group Rate Life and Disability Insurance.
• Eligible for the relevant benefit programs offered through our partner agencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level