Account Manager - Great Lakes

ZF • Lake Angelus, MI

250d • $103,800 - $129,800 • Remote

About The Position

The Aftermarket Account Manager will be responsible for maintaining ZF as a preferred and reliable partner by managing all dimensions for assigned Aftermarket region/accounts. The focus is on continuously improving customer satisfaction and further enhancing the customer/supplier relationship through translation of the voice of the customer into the right customer strategy and serving as the central conduit for all customer related activities. This is a remote position that supports a sales region covering the following states: Illinois, Wisconsin and Minnesota. Candidates residing in the Western Chicago area are strongly preferred.

Requirements

• Bachelor's degree in Business, Engineering, or related field; an equivalent combination of education and experience will be considered.
• 6+ years of experience in technical/sales background, preferably in the heavy truck industry, automotive market, or Aftermarket sales.
• Commercial Vehicle experience is highly preferred.
• Proficient in Microsoft Office Suite, including Excel Outlook and Teams; Strong Excel skills required.
• Deep commercial understanding of the assigned region and/or customers.
• Excellent presentation skills.
• Negotiation/Relationship management skills.
• Ability to travel 50% - 75% of the time.

Responsibilities

• Lead the request for quotation process for all customer requests.
• Execute sales growth strategies.
• Ensure the organization is responsive to customer needs, expectations and requests and communicate these throughout our organization.
• Strengthen the account team fulfilling all internal and external expectations.
• Maintain product development strategies in the Business Units to fulfill customer and market needs.
• Initiate and implement campaigns, projects, and customer events as required.
• Support all negotiations with the customers, including contracts and promotional programs.
• Deliver premium service levels across the value chain from product development, through manufacturing, to delivery.

Benefits

• Annual Incentive Plan
• Paid Time Off
• 401k Plan
• Health Care Benefits
• Paid Holidays
• A supportive collaborative team environment
• A strong diverse culture
• Supportive Employee Groups and community outreach activities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Transportation Equipment Manufacturing
• Education Level: Bachelor's degree