Account Manager - Government Services

Sonova AG • TN

134d • $90,000 - $105,000

About The Position

The Account Manager – Government is responsible for driving growth by cultivating new business opportunities and strengthening relationships within their assigned region. This role requires a strategic focus on high-priority accounts, effective time management, and close collaboration with internal partners to ensure the optimal deployment of resources. The Account Manager will engage directly with government-based audiology facilities, leveraging their expertise in hearing technology to influence and support both existing and prospective customers. A strong command of hearing instruments and audio-diagnostic solutions, paired with exceptional communication skills, will be critical to delivering value and achieving success in this role. This position will be based out of your home office located near a major airport in your designated region.

Requirements

• Bachelor’s Degree or equivalent work experience required, Masters or AuD preferred
• Knowledge of HI technology and practices, previous experience assisting patients independently
• Experience in hearing healthcare industry and/or business consulting preferred
• Action oriented, competitive, develops own talent, drives for results, grit, takes responsibility/accountability, change agent, comfortable with long-term gratification, courageous, curious/inquisitive
• Experience fitting Phonak technology preferred
• Experience with CRM systems, Strong Microsoft office skills

Responsibilities

• Drive sales growth by maintaining and expanding business within the assigned territory, achieving or exceeding sales quotas
• Build and maintain strong relationships with government-based audiology facilities and key accounts, ensuring customer needs are met through product training, onboarding, and ongoing support
• Promote, demonstrate, and provide training on hearing instruments, software, and new product innovations
• Partner with Regional Directors, Key Account Managers, Inside Sales, Trainers, and Marketing to maximize market demand and deliver tailored solutions
• Conduct needs analyses, provide product recommendations, negotiate pricing, and support customer business growth strategies
• Represent Phonak at regional and national meetings while ensuring accurate documentation in CRM, expense reporting, and compliance with company and regulatory requirements
• Travel up to 75% as required

Benefits

• Medical, dental and vision coverage
• Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
• TeleHealth options
• 401k plan with company match
• Company paid life/ad&d insurance
• Additional supplemental life/ad&d coverage available
• Company paid Short/Long-Term Disability coverage (STD/LTD)
• STD LTD Buy-ups available
• Accident/Hospital Indemnity coverage
• Legal/ID Theft Assistance
• PTO (or sick and vacation time), floating Diversity Day, & paid holidays
• Paid parental bonding leave
• Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
• Robust Internal Career Growth opportunities
• Tuition reimbursement
• Hearing aid discount for employees and family
• Internal social recognition platform

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees