Account Manager (Global Sporting Event)

The iLUKA Collective•Los Angeles, CA

About The Position

As we continue to grow and secure exciting new projects for two major global sporting events taking place in the US in 2026 and 2028, we are eager to connect with exceptional candidates who are passionate about contributing to world-class sporting experiences. If you’re looking for your next challenge and want to be part of delivering unforgettable moments on the global stage, we’d love to start the conversation with you. We’re on the lookout for an Account/Programme Manager to join our team and support the planning and delivery of premium client programmes at one of the world’s most iconic sporting events. This will be a contract role starting in May 2026 and ending in October 2028. We are only able to consider candidates based in the Los Angeles area. In this role, reporting into the Account Director, you’ll be responsible for creating, managing, and executing large-scale event projects, predominantly focused on high-end hospitality programme development and delivery. You’ll work closely with global clients to bring their vision to life and ensure every aspect of their guest experience is world-class. We’re excited to connect with experienced Account/Programme Managers, who have a proven track record delivering complex programmes at international sporting events. If you thrive in a fast-paced, high-performance environment and are passionate about delivering unforgettable experiences on the world stage, we’d love to hear from you. The Account/Programme Manager is responsible for planning and delivery of the assigned sponsor programme or a component of a larger sponsor programme

Requirements

Fluent in English
Proven experience in a hospitality programme management role
Excellent organisational skills
Strong time management skills with ability to meet strict deadlines
Excellent client liaison skills
Ability to delegate effectively and a willingness to lead by example
Advanced computer & budgetary skills, Word, Office, Excel, PowerPoint
Proactive, positive approach to all tasks and a high degree of reliability
High energy, comfortable working potentially long hours in a demanding but rewarding and friendly environment
Flexible, enthusiastic, confident, outgoing
Willing to roll sleeves up and get involved
Passionate about sport, hospitality and delivery
Able to work in a calm, kind and professional manner in a pressured environment
Ability to prioritise a demanding workload

Nice To Haves

Ideally experience within the global event industry

Responsibilities

Support and lead at times, in design and detailed planning of the programme and strategies for delivery
Work with the client to understand in detail the guest’s movements and ensure all information and operational planning documents are kept updated
Update all itineraries, briefing documents and communications as and when changes occur
Working with operations department plan and manage all programme elements including Hotel, Ticketing, F&B, Transport, Premiums, Print and Production, Onsite offices, Accreditation.
Progressing all programme management team areas of responsibility until dedicated resources are on-boarded
Develop guest experience in line with client aims and local market knowledge pre-event, and actively manage the guest experience onsite
Develop and manage project timelines
Advise clients on deadlines in timely manner
Develop and manage relationships with venue managers and the Organising Committee
Develop and manage relationships with suppliers
Develop training / operational manuals to ensure the event team has thorough knowledge of all procedures
Oversee all aspects of operational delivery
Coordinate guest travel in partnership with a designated travel agency
Budget management & reconciliation
This is not an exhaustive list, and all team members will be expected to contribute to any other aspects of the business, as necessary.