Global Account Manager

HUB International•Bellevue, WA

1d•$60,000 - $80,000•Remote

About The Position

The Account Manager is the day-to-day contact on the Sales Team for existing clients to ensure their needs are met, as well as to renew and expand current client contracts. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Candidate must possess at least a Bachelor's/College Degree, any field; equivalent combination of education and/or experience will be considered.
Minimum of 3 years’ experience as an Account Manager or Account Coordinator.
Must have or be willing and able to obtain a Life & Health insurance license in their state of residence.
Detail-oriented with a focus on continuous improvement and problem-solving.
Excellent planning and organizational skills with the ability to effectively manage multiple tasks to completion.
Proficient in Microsoft Office (Word, Excel, Teams, Outlook)
Good interpersonal skills with the ability to effectively work and collaborate with individuals or group at all organizational levels; ability to work independently and as a part of a team.
Ability to maintain confidentiality of sensitive information.

Nice To Haves

3 years’ of work experience specializing in US health insurance, customer service, sales, or employee benefits is preferred.

Responsibilities

Manage broker and employer client relationships and develop new business from existing clients.
Work with carrier partners to provide ongoing support to Brokers and clients and refer service problems and questions for resolution.
Manage and grow a portfolio of long-lasting partnerships.
Manage the annual renewal process.
Conduct enrollment meetings and attend meetings with brokers/clients as necessary.
Identify and develop cross sell opportunities.
Track key account/market metrics and prepare reports for management.
Meet or exceed quarterly and annual targets.
Maintain a working knowledge of the quoting process for assigned market(s).
Participate in meetings as needed.
Stay updated on industry standards and regulations related to US healthcare and Renewals.
Identify and report issues and opportunities for improvement related to processes and procedures.
Develop and maintain documentation related to Renewal processes, including reports, metrics, and improvement plans.
Supporting and sustaining a positive work environment that fosters team performance through own work and behavior.
Performing special tasks and assignments as needed.