Account Manager, Gallagher Pharmacy Alliance

Gallagher•Rolling Meadows, IL

16h

About The Position

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. The Account Manager is responsible for the day-to-day account management for routine/moderately complex client accounts. This role manages an assigned book of business and builds, expands, and solidifies relationships with existing clients. The Account Manager leads appropriate resources to address the client's risk/capital management needs. They secure existing business and drive the sale of additional services and coverage levels. The role cultivates relationships with the most senior buyer in the client organization as well as with day-to-day client representatives and buyers. The Account Manager may coordinate the work of administrative support and customer service and may provide support to an Account Executive and/or a Broker Producer. This position has retention goals for its assigned group of accounts.

Requirements

Bachelor's degree and 3 or more years client coordination and/or claims management experience, OR High School degree with 8 or more years client coordination and/or claims management experience.
License required.
Able and willing to travel approximately 25% of the time.
Excellent verbal and written communication skills.
Able to quickly determine critical issues.

Responsibilities

Responsible for the day-to-day account management for routine/moderately complex client accounts.
Manages an assigned book of business and builds, expands, and solidifies relationships with existing clients.
Leads appropriate resources to address the client's risk/capital management needs.
Secures existing business and drives the sale of additional services and coverage levels.
Cultivates relationships with the most senior buyer in the client organization as well as with day-to-day client representatives and buyers.
May coordinate the work of administrative support and customer service.
May provide support to an Account Executive and/or a Broker Producer.
Has retention goals for assigned group of accounts.

Benefits

Competitive and comprehensive compensation package
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program