Rockwell Automation-posted 4 months ago
Full-time • Mid Level
Hybrid • Appleton, WI
Electrical Equipment, Appliance, and Component Manufacturing

In this role, you will grow and maintain relationships with existing named accounts, by selling Rockwell Automation's products and services within a geographic territory. The Account Manager will be a trusted advisor to customers, understanding their processes and business goals, while providing guidance on strategic programs. Reporting to the Industry Sales Manager, this role will be a hybrid position based out of Appleton, WI.

  • Owns the account strategy within assigned accounts and communicates to extended teams on an account by account basis.
  • Establishes executive level relationships within the customer base and understands customer processes, business drivers and organizational model.
  • Establishes a trusted advisor relationship with customers, understands customer processes, business drivers and organization model while providing guidance on customer's strategic initiatives.
  • Follows the Rockwell Automation sales process: knows assigned accounts, plans for growth, maintains a healthy funnel, drives opportunities to closure and evaluates performance to goal.
  • Understands the Pulp & Paper industry (applications, standards/regulations, drivers and trends), the customer's organization and desired business outcomes and Rockwell Automation offerings and delivery mechanisms as well as partner capabilities relevant to assigned accounts.
  • Provides application knowledge and industry expertise.
  • Manages sales activities according to Rockwell Automation's outcome-based selling methodology.
  • Proactively collaborates with the North America Regional Industry Managers.
  • Qualifies customer opportunities, engages the appropriate resources and coordinates the solution design to impact the customer's decision process and presents solutions to the customer (value proposition).
  • Brings the right resources to the table to impact the customer's decision process and presents solutions to the customer.
  • Coordinates Rockwell Automation account team, senior management and a technical engagement team (domain experts) to plan for and win identified opportunities.
  • Maintains accurate assessment of target and opportunity funnel within the Dynamics Customer Relationship Management system.
  • Teams with corporate Contracts and Negotiations group to come to terms with customers.
  • Negotiates contract terms and conditions (T&Cs), pricing, discounts and allowances.
  • Obtains agreements and prices to support the proposal effort.
  • Supports customer/internal account reviews.
  • Sets and helps manage internal/external partner expectations.
  • Ensures thorough familiarity with company policies and procedures.
  • Appropriately applies policies and procedures in compliance with government laws.
  • Bachelor's degree or equivalent experience.
  • Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
  • Bachelor of Science degree in an Engineering discipline or Operations Management.
  • Additional business-related degree/experience preferred.
  • 5+ years experience in technical sales, industrial distribution, manufacturing operations, systems integration or an engineering firm.
  • 5+ years of experience working with all levels of an industrial automation plant (customer) including VPs, plant engineers and end users.
  • Software Sales Experience.
  • Valid driver's license.
  • Ability to travel locally greater than 50% of time.
  • Health Insurance including Medical, Dental and Vision.
  • 401k.
  • Paid Time off.
  • Parental and Caregiver Leave.
  • Flexible Work Schedule.
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