Account Manager, Employee Benefits

Gallagher • Davenport, IA

7h

About The Position

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Overview

At Gallagher, we’re all about building relationships and delivering exceptional service. As an Account Manager in Employee Benefits, you’ll play a key role in helping our clients protect what matters most. This is your chance to join a team that values collaboration, innovation, and making a real difference for businesses and their employees.

Requirements

• Bachelor's degree with 0+ years client service and/or claims management experience -OR- High School degree/GED with 3+ years client service and/or claims management experience.
• Producer's License.
• Proficiency in Microsoft Office.
• Appropriate licensing as required.

Nice To Haves

• Previous insurance knowledge and experience managing client relationships.
• Solid financial acumen.
• Experience managing client accounts, ideally in employee benefits
• Proficient in using technology as a tool to maximize productivity and quality.
• Strong written and verbal communication skills.
• Comfortably engages others in consultative discussion.
• Effectively manages/balances multiple and sometimes competing priorities.
• Works in a self-directed manner.
• Strong organizational skills and attention to detail.
• A collaborative mindset and the ability to build lasting relationships.
• Proficiency in Microsoft Office and a knack for learning new tools.
• A passion for helping clients and solving problems.

Responsibilities

• Manage a group of client accounts, ensuring they receive the highest level of care and service.
• Be the go-to person for your clients, building strong relationships and guiding them through renewals, open enrollment meetings, and day-to-day needs.
• Work closely with our production team to deliver tailored solutions that meet each client’s unique needs.
• Help retain clients, drive satisfaction, and even identify opportunities to expand coverage or offer additional services by providing exceptional service.

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED