Account Manager, e-Commerce/Supply Chain & Logistics

IntelliPro Group Inc.Seattle, WA
4h$45 - $55

About The Position

Own a portfolio of merchants enrolled in FBT and act as their primary operational point of contact for the FBT program Partner with merchants on inventory planning and product optimization to maximize FBT usage Analyze merchant performance, identify growth opportunities, and execute improvement plans via monthly & quarterly business reviews Collaborate with Operations, Logistics Quality, Product, and Tech to resolve issues and remove blockers Surface insights and feedback to influence roadmap and seller experience

Requirements

  • 2+ years in account management, e-commerce marketplace or supply chain & logistics
  • Strong Excel skills; comfortable with BI dashboards
  • Excellent communication and stakeholder management
  • BA/BS or equivalent industry experience
  • Authorized to work in the U.S.

Nice To Haves

  • Marketplace experience (Amazon, Walmart, Shopify, eBay) and/or cross-border logistics (INCOTERMS, customs).
  • API/EDI integrations with WMS/OMS.
  • Experience in fast-paced startup or high-growth environments.

Responsibilities

  • Own a portfolio of merchants enrolled in FBT and act as their primary operational point of contact for the FBT program
  • Partner with merchants on inventory planning and product optimization to maximize FBT usage
  • Analyze merchant performance, identify growth opportunities, and execute improvement plans via monthly & quarterly business reviews
  • Collaborate with Operations, Logistics Quality, Product, and Tech to resolve issues and remove blockers
  • Surface insights and feedback to influence roadmap and seller experience
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