Account Manager, Commercial - REMOTE

Jobgether

1d • $150,000 - $200,000 • Remote

About The Position

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Account Manager, Commercial. In this role, you will be responsible for managing and enhancing relationships with an existing customer base. You will act as a trusted advisor, ensuring customer success with the solutions offered and identifying opportunities for growth. This position allows you to make a significant impact within a dynamic environment that is experiencing rapid growth.

Requirements

• 5+ years’ of experience in software sales or SaaS environment.
• Account management/sales experience in an enterprise environment, selling Content Management, Customer Experience, Commerce, or Digital Asset Management technologies preferred.
• Strong business acumen and understanding of digital marketing concepts, content management systems, and the evolving digital landscape.
• Strong communication skills with the ability to build rapport and credibility with clients at all levels of the organization.
• Results-oriented mindset with a focus on driving customer satisfaction, retention, and revenue growth.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.

Responsibilities

• Act as primary contact for designated accounts, fostering strong relationships across all levels.
• Understand each customer's unique objectives, challenges, and requirements, aligning solutions accordingly.
• Proactively identify opportunities for upselling, cross-selling, and contract renewals to drive revenue growth.
• Collaborate cross-functionally with internal teams and leverage a partner network for exceptional client support.
• Develop and execute strategic account plans to maximize satisfaction, retention, and lifetime value.
• Monitor customer health and address issues promptly to ensure long-term partnerships.
• Stay updated on industry trends, competitive landscape, and customer feedback to inform product enhancements.

Benefits

• Opportunity to grow your career in a rapidly expanding market.
• Collaborative and inclusive company culture.
• Work remotely with a diverse team across various countries.
• Access to continuous learning and professional development resources.
• Competitive compensation package including OTE of $150,000-$200,000.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees