Account Manager - Commercial Linux Sales

Lynx

About The Position

Lynx is seeking a highly-motivated, high-energy, results-driven Account Manager for Commercial Linux Sales. This person will be responsible for managing an assigned set of customer accounts, following up/nurturing qualified leads, and prospecting in their territory. This person will support end-to-end account lifecycle management to promote effective sales engagement, ensure customer satisfaction, identify upsell opportunities, and provide regular feedback into marketing and engineering. This individual will be an enthusiastic team player with exceptional phone/email communication skills, able to understand different buying personas, position and communicate the value of Lynx Linux solutions, persuade prospects to engage, and build mutually productive long term relationships.

Requirements

Associate or Bachelor Degree, preferably in Business or Sciences, or equivalent experience
Ability to interact professionally with potential customers via phone, email, and telephone conferencing to discover their business needs and develop a positive business relationship
Social media (LinkedIn) prospecting skills including: researching companies, finding contacts, and crafting targeted emails
Excellent communication / writing skills
Well-organized, self-starter
Embraces multi-tasking, able to switch context easily
Conscientious, hard-working, and driven to improve sales and activity performance beyond targets

Nice To Haves

Experience with B2B sales, preferably in enterprise software solutions
Experience as an FAE or in customer support a plus
Diligent user of Salesforce.com / CRM

Responsibilities

Assess and analyze a prospect’s current needs
Provide engaging content and articulate value proposition for relevant Lynx Linux solutions
Be extremely responsive to incoming customer and partner requests (phone, email, on-line chat, Teams meetings)
Follow up with customers and leads, qualify new and upsell opportunities on both business and technical aspects, arrange meetings and deliver presentations and demonstrations, negotiate contracts, agreements, and Statements of Work, and close sales
Drive and coordinate calls with leads to qualify accounts and understand their requirements, budget, timeframe, evaluation criteria, competition, and decision making process
Arrange customer meetings with Lynx Linux engineering. Actively participate in the discussions and determine next steps and likelihood of successful engagement
Work with Engineering and Marketing to understand Lynx Linux products, services, and sales processes
Collaborate with Engineering to provide proposals, responses to RFIs/RFPs, budgetary estimates, Rough Order Magnitude (ROM) estimate of services, quotations and Statements of Work (SOW) to engineering champion, responsible manager, and sourcing/buyers
Review customer MSAs / contracts, and interact with legal as necessary.
Perform other account management functions as required to qualify and close identified business opportunities.
Review monthly engineering reports and invoices, and assist with overdue AR
Provide and maintain a pipeline of sales and business development opportunities
Prospect, identify and develop key/strategic accounts based on interactions with existing customers, leads and prospects in relevant markets for Lynx Linux offerings
Maintain up-to-date and accurate sales information and activity reports in Salesforce
Develop and maintain relationships with in-territory Semiconductor, Board/SOM vendors, Distributors, and other Third Party Companies for prospecting, assisting in acquiring, supporting, and maintaining joint customers
Support trade shows and conferences promoting and presenting Lynx Linux solutions
Work with Engineering and Marketing to develop, review, and deliver content for webinars and other materials promoting Lynx Linux solutions